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IFS assyst

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Software Status:Active

About IFS assyst

Assyst System is an Enterprise Service Management (ESM) software from Assyst that supports the management of service operations across an organization. It combines insights, services and support, and enterprise service management capabilities so users can effectively manage their resources and personnel. The platform provides detailed analytics and actionable data to inform decision-making, with the added benefit of personalized support services for implementation and ongoing management. Key capabilities: insights getting started services and support enterprise service management product benefits Best for: organizations that need to improve service delivery and operational efficiency.

IFS assyst Details

Vendor
IFS
Year Launched
N/A
Location
Teknikringen 5, Box 1545, Linköping, SE-581 15, Sweden
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
Arabic, Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese (Brazilian), Russian, Spanish
Users
System Administrators, IT Support Technicians, IT Managers, Service Desk Analysts, Knowledge Managers.
Industries Served
Healthcare, Education, Finance, Retail, Enterprise IT, HR
Tags
Help Desk, ITSM, IT Asset Management, Knowledge Base, Assyst System, Enterprise Service Management, automation, workflow, no‑code, service delivery, analytics.

IFS assyst's In-App Market Place

Does IFS assyst have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), KRW (₩), CHF (CHF), SEK (kr), NZD (NZ$), ARS (AR$), TRY (₺), AED (د.إ), ZAR (R)

Pros & Cons

  • Easy to configure and use, allowing fast adoption and quick wins for new users.
  • Provides automation for operating level agreements, reducing manual administrative work.
  • All-in-one platform avoids need for multiple separate applications and integrations.
  • Customizable features and process designer enable tailored solutions for different clients.
  • Self-service module reduces helpdesk workload, saving significant staff time and effort.
  • Interface can be outdated and confusing, making navigation challenging for new users.
  • Some features are missing, requiring unusual or time-consuming workarounds.
  • Software can be quirky or buggy, leading to occasional instability and interruptions.
  • Customizations may complicate workflow and create difficulties for multi-department users.
  • Upgrades and service packs may introduce instability or unexpected issues.

IFS assyst's Support Options

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