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About Atera

Atera is a remote monitoring and management software from Atera Networks Ltd that provides IT service providers with a comprehensive toolset. It combines remote monitoring, ticketing systems, and reporting features so users can effectively manage their IT environments. Atera enables IT professionals to monitor devices in real-time, respond to service requests, and generate detailed reports for client performance. With its user-friendly interface, users can easily navigate through management tasks and facilitate better communication with clients. Key capabilities: remote monitoring ticketing management client management reporting tools automation tools Best for: IT service providers that need to manage multiple client networks efficiently.

Atera Details

Vendor
Atera Networks Ltd
Year Launched
2011
Location
Rothschild Blvd 45, Tel Aviv, Israel 6578403, IL
Deployment
cloud, ios, android
Training Options
documentation, videos
Countries Served
All Countries
Languages
English, Dutch, French, German, Italian, Portuguese, Spanish
Users
Managed Service Providers (MSP), IT Administrators, Help Desk Technicians, IT Managers, Network Engineers, System Administrators, Service Desk Analysts, IT Consultants
Industries Served
Healthcare, Education, Finance, Retail, Technology, Manufacturing, Hospitality, Government, Legal, Non-Profit, Transportation, Real Estate, Construction, Media & Entertainment, Telecom, Energy, Insurance
Tags
Help Desk, IT Service, ITSM, IT Management, IT Asset Management, Managed Service Providers (MSP), Network Monitoring, Service Desk, Server Monitoring, Server Management, Patch Management, Professional Services Automation

Atera's In-App Market Place

Does Atera have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (chf), Ils (₪), Nzd (nz$), Sek (kr), Dkk (kr), Nok (kr), Pln (zł), Hkd (hk$), Sgd (s$), Try (₺), Rub (₽), Zar (r), Cny (¥), Thb (฿), Myr (rm), Inr (₹), Brl (r$), Ars ($), Clp (clp$), Zar (r), Mxn ($)

Pros & Cons

  • Strong AI automation that reduces manual workload.
  • Unified platform simplifies IT operations.
  • Fast, instant support improves employee experience.
  • Robust integrations with major IT tools.
  • High recognition from industry leaders.
  • Heavy reliance on AI may require trust and process adoption.
  • Best suited for teams ready for automation (may overwhelm beginners).
  • Some advanced features likely locked behind higher pricing tiers.

Atera's Support Options

Chatbot

Available

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