About AutoMan
AutoMan by Wakett is a platform for automating IT operations within RMM systems. It excels by connecting monitoring directly to issue resolution, turning an alerting system into an automated fixing system.
AutoMan by Wakett is a platform for automating IT operations within RMM systems. It excels by connecting monitoring directly to issue resolution, turning an alerting system into an automated fixing system. For a Business Analyst or MSP Owner, its value lies in scalability and margin improvement—it enables teams to handle more clients by automating repetitive tasks. It is a strong choice for modern MSPs aiming to achieve high operational efficiency.
Pros & Cons
- Doesn't replace your RMM; it makes it smarter by adding an automation layer that many RMMs lack.
- Fixes issues before the client even realizes something was wrong, increasing customer satisfaction.
- Ensures that maintenance is performed identically across every device, reducing human error.
- Requires an initial time investment to configure the software to match your specific business rules.
- It is a niche tool for MSPs; it is not a general-purpose automation tool for non-IT businesses.
- If a script is poorly written, it could potentially cause issues across an entire fleet if not tested.
Features
Key features
Pushes software updates or configuration changes to thousands of devices simultaneously across different client sites.
Automates routine chores like disk cleanup, patch auditing, and system optimization across all client endpoints.
Detects common system failures and automatically runs "healing" scripts before a ticket is even generated.
A massive repository of community-tested scripts for common IT fixes (e.g., clearing caches, resetting agents).
Allows technicians to create complex "if-this-then-that" IT workflows without writing deep code.
Additional features
Securely manages dozens of different client organizations from a single screen.
Tracks the amount of time saved through automation to prove ROI to MSP owners.
Creates "Standard Operating Environment" templates that can be applied to new clients instantly.
Ensures critical automations (like server reboots) require a manager's "okay" before executing.
Allows senior engineers to upload and distribute custom complex scripts via the AutoMan interface.
Visual indicators showing which client environments are running smoothly and which need manual intervention.
Suppresses "noise" from RMMs by only alerting humans if the Auto-Remediation engine fails to fix the issue.
Detailed logs of every automated action taken, providing transparency for client reporting.
Centralizes passwords and environment variables to ensure scripts run securely across different clients.
Pricing
Countries & Languages
Interface languages
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About AutoMan
AutoMan by Wakett is a platform for automating IT operations within RMM systems. It excels by connecting monitoring directly to issue resolution, turning an alerting system into an automated fixing system.
AutoMan Details
AutoMan's In-App Market Place
Does AutoMan have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Doesn't replace your RMM; it makes it smarter by adding an automation layer that many RMMs lack.
- Fixes issues before the client even realizes something was wrong, increasing customer satisfaction.
- Ensures that maintenance is performed identically across every device, reducing human error.
- Requires an initial time investment to configure the software to match your specific business rules.
- It is a niche tool for MSPs; it is not a general-purpose automation tool for non-IT businesses.
- If a script is poorly written, it could potentially cause issues across an entire fleet if not tested.
AutoMan's Support Options
Email Address
info@wakett.comContact
+356 2180 4064AutoMan's Alternatives
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