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AVOXI

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Software Status:Active

About AVOXI

AVOXI is a cloud communications software from AVOXI that powers global businesses with reliable voice solutions. It combines International Toll Free (ITFS), TrueLocal™, and Local DID so that enterprises can build notable customer experiences across 150+ markets. With 24/7 support, AVOXI provides a reliable platform to address various voice challenges effectively. The software features a Knowledge Center and options to contact customer support for assistance. Key capabilities: International Toll Free (ITFS) TrueLocal™ Local DID Knowledge Center 24/7 Support Best for: global enterprises that need reliable cloud-based voice communication solutions.

AVOXI Details

Vendor
AVOXI
Year Launched
2001
Location
300 Galleria Pkwy SE, 610, Atlanta, Georgia 30339, US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
Business Owners, Call Center Managers, Sales Representatives, Customer Support Agents, IT Administrators, Contact Center Supervisors, Marketing Managers, Operations Managers
Industries Served
BPO, Healthcare, Luxury Brands & Retail, Software Technology, Transportation, Travel & Hospitality
Tags
Business Phone Systems, Call Center, Call Tracking, Call Recording, Cloud PBX, Contact Center, IVR, VoIP, Telephony, Softphone

AVOXI's In-App Market Place

Does AVOXI have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($)

Pros & Cons

  • • Global Reach: Offers extensive international coverage, allowing businesses to connect with customers worldwide.
  • • High-Quality Voice: Delivers reliable and clear voice quality through a robust network infrastructure.
  • • User-Friendly Interface: Provides an intuitive platform that is easy to navigate and manage.
  • • Flexible Features: Offers a range of features, including call routing, voicemail, and call recording, to meet diverse business needs.
  • • Strong Customer Support: Provides responsive and helpful customer support to assist users with any issues or questions.
  • • Pricing: Some users have reported concerns about pricing, especially for larger businesses with complex requirements.
  • • Limited Customization: While the platform offers customization options, some users may find them limited compared to other providers.
  • • Steep Learning Curve: While the interface is user-friendly, some advanced features may require more technical knowledge.
  • • Occasional Service Interruptions: Some users have reported experiencing occasional service interruptions, although these are typically resolved quickly.

AVOXI's Support Options

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