About Awesome Support
As a software product, Awesome Support from Awesome Support - Awesome Motive aims to reduce manual work and improve visibility. The linked pages have restricted access, making vendor verification necessary for detailed claims. Key capabilities: Core workflow management Integration support Reporting and visibility Data export and backup Configurable settings and roles Best for: teams needing workflow tools with configurable settings and integrations.
Awesome Support Details
Vendor
Awesome Support
Year Launched
N/A
Location
3171 Lake Brook Blvd, Ste 355, Bldg 1, Knoxville, TN 37909
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Arabic, Chinese, Japanese
Users
Small businesses, Medium enterprises, Support teams, IT departments, Agencies, Freelancers
Industries Served
Software, E-commerce, Healthcare, Education, Legal, Real Estate, Marketing Agencies, IT Services, Travel, Nonprofits, Manufacturing
Tags
Help Desk, Ticketing System, Customer Support, WordPress Plugin, Communication, Workflow Automation, Technical Support, Email Notifications, Reporting, Integration
Awesome Support's In-App Market Place
Does Awesome Support have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($)
Pros & Cons
- Offers full-featured helpdesk inside WordPress with no per-agent limits, reducing operational costs.
- Supports advanced automation and routing through add-ons, improving response speed and accuracy.
- Allows unlimited file uploads and detailed ticket histories for strong issue traceability.
- Provides seamless migration from popular SaaS helpdesks, reducing transition complexity.
- Integrates with WooCommerce and EDD to link customer orders directly to support tickets.
- Annual pricing may feel high for small teams compared with modern monthly subscription models.
- Add-on based feature model can increase total cost when advanced functions are required together.
- Frequent plugin updates may introduce compatibility issues within complex WordPress environments.
- User interface is less modern than leading SaaS help desk platforms with richer UX experiences.
- Reporting and analytics depth is weaker than dedicated enterprise service management platforms.
Awesome Support's Support Options
Email Address
support@awesomesupport.comCommunity Forums
https://wordpress.org/support/plugin/awesome-support/