About Bandwidth
Bandwidth is an enterprise communications platform from Bandwidth.com that provides voice, messaging, and emergency APIs for the communications stack. It includes features such as developer documentation, getting started guides, code samples, and support for U.S. & Canada as well as global support plans. This flexibility helps businesses implement and scale their communication solutions efficiently. With proven capabilities in delivering AI-ready calling and texting, Bandwidth supports various integrations to fit individual needs. Key capabilities: voice APIs messaging APIs emergency APIs comprehensive documentation global support Best for: enterprises that need versatile communication solutions for their operational needs.
Bandwidth by [Bandwidth.com](http://Bandwidth.com) is a Communication Platform as a Service (CPaaS) that enables businesses to streamline their telephony and messaging services through its powerful APIs. This platform is specifically designed for enterprises looking to enhance their communication channels by integrating voice, messaging, and emergency services into their applications. One of the key strengths of Bandwidth is its programmable voice and messaging APIs, which allow for seamless integration and customization based on business needs. The platform also supports enhanced 911 services, ensuring the safe and accurate routing of emergency calls, which is crucial for industries like healthcare and emergency services. Furthermore, Bandwidth integrates with leading platforms such as Microsoft Teams and Zoom, enabling companies to unify their communication infrastructure across different systems. Bandwidth's user interface is built with simplicity in mind, making it easy for both technical and non-technical users to navigate. The platform features a clean and intuitive layout, where users can access various APIs and services from a centralized dashboard.
Pros & Cons
- • Easy to use and reliable API
- • Excellent customer service
- • Saves time when ordering and porting phone numbers
- • Wide range of features including call center management, voicemail, and call recording
- • Integrates with various business applications
- • Fast provisioning of new DID numbers
- • Pass through T38 signaling
- • Competitive pricing
- • Requires proper training for navigation
- • Lacks some features offered by competitors
- • Multiple logins required for different products
- • Web portal can be confusing
- • Automatic delay function might not work
- • Hidden transaction fees
- • Inconsistent account management
- • Difficult to search and change settings for multiple DIDs
Features
Key features
Bandwidth provides a reliable and secure global network with 99.9% uptime.
An intuitive, API-first platform allows for easy management and automation of communication needs.
Bandwidth’s platform scales with your business and allows adding features through a single platform.
Additional features
Integrate Bandwidth’s communication solutions with various business applications for a fully-customized communication experience.
Bandwidth helps businesses in various industries to improve customer experience and operations.
Bandwidth is a leader in the communication industry and offers exceptional customer support.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Bandwidth
Bandwidth is an enterprise communications platform from Bandwidth.com that provides voice, messaging, and emergency APIs for the communications stack. It includes features such as developer documentation, getting started guides, code samples, and support for U.S. & Canada as well as global support plans. This flexibility helps businesses implement and scale their communication solutions efficiently. With proven capabilities in delivering AI-ready calling and texting, Bandwidth supports various integrations to fit individual needs. Key capabilities: voice APIs messaging APIs emergency APIs comprehensive documentation global support Best for: enterprises that need versatile communication solutions for their operational needs.
Bandwidth Details
Bandwidth's In-App Market Place
Does Bandwidth have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Not Specified
Pros & Cons
- • Easy to use and reliable API
- • Excellent customer service
- • Saves time when ordering and porting phone numbers
- • Wide range of features including call center management, voicemail, and call recording
- • Integrates with various business applications
- • Fast provisioning of new DID numbers
- • Pass through T38 signaling
- • Competitive pricing
- • Requires proper training for navigation
- • Lacks some features offered by competitors
- • Multiple logins required for different products
- • Web portal can be confusing
- • Automatic delay function might not work
- • Hidden transaction fees
- • Inconsistent account management
- • Difficult to search and change settings for multiple DIDs
Bandwidth's Support Options
Contact
+312 0241 8700Documentation
https://dev.bandwidth.com/docs/Bandwidth's Alternatives
Tychron
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KingAsterisk Contact Center Solutions
KingAsterisk Technologies provides custom contact center solutions based on Asterisk and VICIdial.