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Software Status:Active

About Bandwidth

Bandwidth is an enterprise communications platform from Bandwidth.com that provides voice, messaging, and emergency APIs for the communications stack. It includes features such as developer documentation, getting started guides, code samples, and support for U.S. & Canada as well as global support plans. This flexibility helps businesses implement and scale their communication solutions efficiently. With proven capabilities in delivering AI-ready calling and texting, Bandwidth supports various integrations to fit individual needs. Key capabilities: voice APIs messaging APIs emergency APIs comprehensive documentation global support Best for: enterprises that need versatile communication solutions for their operational needs.

Bandwidth Details

Vendor
Bandwidth.com
Year Launched
1999
Location
1860 Blake Street, Suite 420, Denver, CO 80202, US
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English
Users
API Developer, Cloud Communication Engineer, VoIP Specialist, Telephony Administrator
Industries Served
Healthcare, Finance, Telecommunications, Retail & Ecommerce, Hospitality & Tourism
Tags
CPaaS, Voice, Messaging, APIs, Telecommunications, Emergency Services

Bandwidth's In-App Market Place

Does Bandwidth have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Not Specified

Pros & Cons

  • • Easy to use and reliable API
  • • Excellent customer service
  • • Saves time when ordering and porting phone numbers
  • • Wide range of features including call center management, voicemail, and call recording
  • • Integrates with various business applications
  • • Fast provisioning of new DID numbers
  • • Pass through T38 signaling
  • • Competitive pricing
  • • Requires proper training for navigation
  • • Lacks some features offered by competitors
  • • Multiple logins required for different products
  • • Web portal can be confusing
  • • Automatic delay function might not work
  • • Hidden transaction fees
  • • Inconsistent account management
  • • Difficult to search and change settings for multiple DIDs

Bandwidth's Support Options

Bandwidth's Alternatives