About Barkley HQ
A cloud-based, all-in-one software for pet care businesses. It provides tools for appointment booking, customer management (CRM), point-of-sale (POS), marketing automation, and reporting.
Barkley HQ is a comprehensive, cloud-based software solution designed for boutique pet care businesses such as groomers and salons. It functions as an all-in-one platform to manage daily operations, accessible from any internet-connected device. Core features include a robust appointment scheduling system with online booking, a customer relationship management (CRM) module for tracking client and pet details, and a full point-of-sale (POS) system. The software also incorporates marketing tools for automated email and SMS campaigns, a customer loyalty program, and detailed reporting. Pricing is structured in tiers based on the number of employees, with a 14-day free trial available. Support is offered via phone and email.
Pros & Cons
- Specifically designed for the needs of pet care businesses.
- Offers a 14-day free trial and a 60-day money-back guarantee.
- Accessible on any device with a web browser, including desktops, tablets, and smartphones.
- Includes a comprehensive set of features, from booking and CRM to POS and marketing.
- Provides direct phone and email support for all subscribers.
- Requires an internet connection to use, as it is a cloud-based system.
- No native mobile apps for iOS or Android are mentioned.
- Integrations are mentioned but specific third-party apps are not listed.
Features
Key features
Manage appointments with a web-based calendar accessible on any device, including online booking for clients.
Maintain detailed client and pet profiles, including preferences, history, and contact information.
Manage sales, refunds, inventory, and gift cards. Compatible with cash drawers, receipt printers, and barcode scanners.
Communicate with clients via automated email and SMS text reminders and targeted marketing campaigns.
Access reports on business operations, sales, employee performance, and customer behavior.
Additional features
Manage employee rosters, timesheets, payroll, and bonuses, with performance and productivity tracking.
Allow clients to book appointments through your website or social media pages.
Reduce no-shows with customizable, automated email and SMS text reminders for appointments.
Reward customers with points on purchases to increase client loyalty.
Sell and track custom branded gift cards.
Send digital forms and waivers to clients for them to complete and sign electronically.
Track products and services, including stocktakes and purchase orders.
For enterprise clients, manage multiple store locations from a single account.
Pricing
Monthly plans
- Unlimited Clients
- Online Calendars
- Client Profiles (CRM)
- Sales Management (POS)
- Online Bookings
- Marketing Tools
- SMS Text Capabilities
- Reporting
For 1 employee.
Source: vendor pricing page →- Unlimited Clients
- Online Calendars
- Client Profiles (CRM)
- Sales Management (POS)
- Online Bookings
- Marketing Tools
- SMS Text Capabilities
- Reporting
For 2 to 5 employees.
Source: vendor pricing page →- Unlimited Clients
- Online Calendars
- Client Profiles (CRM)
- Sales Management (POS)
- Online Bookings
- Marketing Tools
- SMS Text Capabilities
- Reporting
For 6 to 10 employees.
Source: vendor pricing page →- Unlimited Clients
- Online Calendars
- Client Profiles (CRM)
- Sales Management (POS)
- Online Bookings
- Marketing Tools
- SMS Text Capabilities
- Reporting
For 11+ employees.
Source: vendor pricing page →- All Standard Features
- Multi Location Management
- Dedicated Account Manager
- Full Setup Support
Custom Pricing (One Year Agreement). Includes all standard features plus multi-location management and a dedicated account manager.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Barkley HQ
A cloud-based, all-in-one software for pet care businesses. It provides tools for appointment booking, customer management (CRM), point-of-sale (POS), marketing automation, and reporting.
Barkley HQ Details
Barkley HQ's In-App Market Place
Does Barkley HQ have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Unlimited Clients
- Online Calendars
- Client Profiles (CRM)
- Sales Management (POS)
- Online Bookings
- Marketing Tools
- SMS Text Capabilities
- Reporting
For 1 employee.
Source: vendor pricing page →- Unlimited Clients
- Online Calendars
- Client Profiles (CRM)
- Sales Management (POS)
- Online Bookings
- Marketing Tools
- SMS Text Capabilities
- Reporting
For 2 to 5 employees.
Source: vendor pricing page →- Unlimited Clients
- Online Calendars
- Client Profiles (CRM)
- Sales Management (POS)
- Online Bookings
- Marketing Tools
- SMS Text Capabilities
- Reporting
For 6 to 10 employees.
Source: vendor pricing page →- Unlimited Clients
- Online Calendars
- Client Profiles (CRM)
- Sales Management (POS)
- Online Bookings
- Marketing Tools
- SMS Text Capabilities
- Reporting
For 11+ employees.
Source: vendor pricing page →- All Standard Features
- Multi Location Management
- Dedicated Account Manager
- Full Setup Support
Custom Pricing (One Year Agreement). Includes all standard features plus multi-location management and a dedicated account manager.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Specifically designed for the needs of pet care businesses.
- Offers a 14-day free trial and a 60-day money-back guarantee.
- Accessible on any device with a web browser, including desktops, tablets, and smartphones.
- Includes a comprehensive set of features, from booking and CRM to POS and marketing.
- Provides direct phone and email support for all subscribers.
- Requires an internet connection to use, as it is a cloud-based system.
- No native mobile apps for iOS or Android are mentioned.
- Integrations are mentioned but specific third-party apps are not listed.
Barkley HQ's Support Options
Contact
(416) 678-8171Documentation
https://barkleyhq.com/help-center/Barkley HQ's Alternatives
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