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baxus

by Kitomba · Since 2002
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorKitomba
Year launched2002
StatusActive
LocationAGIC PULSE LIMITED, Level 4, 234 Wakefield Street, Te Aro, Wellington, 6011, NZ.
Countries servedGlobal
Languages7
Integrations1+
Free tier
Free trialYES
Contact sales

About baxus

Baxus is a business management platform from Kitomba that supports the operations of beauty and wellness businesses. It provides appointment scheduling, client management, and point-of-sale functionality so businesses can manage their daily activities efficiently. This platform helps simplify processes by allowing users to quickly book appointments, track client history, and process payments all in one place. Additionally, baxus offers marketing tools to help businesses reach their clients effectively. Key capabilities: appointment scheduling client management point-of-sale marketing tools reporting and analytics Best for: beauty and wellness businesses that need comprehensive management solutions.

Baxus is an affordable and user-friendly salon management software designed to help salon owners streamline their operations. At just $4 per week per bookable staff member, it offers a cost-effective solution for managing bookings, appointments, and customer interactions without needing contracts or fixed terms. Baxus provides a 30-day free trial so users can explore all features before committing. Its intuitive interface is simple to navigate, making it easy for both salon owners and their staff to access and use the platform, whether on desktop or mobile devices. With no upfront fees or long-term commitments, Baxus aims to simplify salon management while offering flexibility and ease of use. The software integrates with various systems to streamline tasks like appointment scheduling, staff management, and payment processing. Baxus allows for seamless customer communication through SMS and email, and its flexible payment model ensures that users only pay for what they use, keeping costs manageable. The system supports multi-device use, enabling access from desktop, tablet, or mobile devices.

Pros & Cons

What users like
  • +This software is straightforward and efficient to set up. The support team provides quick and helpful assistance, particularly with features like creating gift vouchers.
  • +It offers excellent value and is user-friendly, receiving consistent positive feedback from clients about the ease of booking appointments. The staff are approachable, friendly, and always ready to help.
  • +The value provided by this software is impressive, and while it might seem too good to be true, it consistently delivers on its promises.
What users flag
  • Certain features of the software are quite basic, with limitations on what can and cannot be done. Occasional glitches in the system are also noticeable.
  • For example, the length of text messages is restricted, and there is no option to send texts or emails individually. Additionally, the use of a separate phone number for reminder messages can cause confusion for customers.
  • There have been instances where notifications for new bookings failed to be issued, and despite multiple reports, the issue remained unresolved without any response.

Features

Key features

Ultimate Appointment Book
View, create, and manage appointments, rooms, and equipment bookings. Easily rebook clients with just a click.
24/7 Online Booking
Allows clients to book appointments at any time, while giving you full control to approve, decline, or make changes to bookings.
Quick Client Details
Retrieve client information like phone numbers, past appointments, and notes quickly to improve customer service.
Painless Point of Sale (POS)
Process payments and sell services, products, and packages with ease, including applying discounts and accepting various payment types.
Goodbye No Shows
Automatic client reminders reduce no-shows. Customize reminders according to your salon's needs.
Marketing That Works
Integrates with MailChimp to send targeted marketing emails. Includes automated birthday messages to engage clients.
Get the Big Picture
Access detailed reports on your business performance and track your progress in real time using Baxus' Scoreboard feature.
Hours + Rosters
Set standard working hours for staff, with easy automatic changes for staff holidays or public holidays.
Work Wherever
Being cloud-based, Baxus can be accessed from any device, anytime, ensuring flexibility for salon owners and staff.
Stock Made Simple
Easily manage inventory, track product levels, and update stock as sales are made.
Motivate With Targets
Set performance targets for staff and the business, tracking progress and encouraging motivation.
Sell Vouchers
Boost revenue by selling gift vouchers, either to casual customers or regular clients during appointments.

Additional features

Online Booking System
Clients can book appointments 24/7 online. The system allows you to add cancellation policies, take deposits, and approve or decline appointments.
Customer Relationship Management (CRM)
Comprehensive client profiles with past appointments, preferences, and contact details stored for quick access.
POS System
A fully integrated point-of-sale system to handle all transactions, sales, and payments with minimal clicks.
Automated Reminders and Notifications
Set up reminders for clients, which can be automatically sent via text or email to reduce missed appointments.
Inventory Management
Baxus helps you manage product stock levels, set prices, track usage, and restock items automatically.
Staff Scheduling and Rosters
Set up and manage staff working hours, with the ability to adjust schedules based on holidays or personal time off.
Detailed Reporting
Access a wide range of reports to evaluate your business performance, track sales, and monitor employee productivity.
Customizable Marketing Campaigns
Use integrated tools to create and send targeted email campaigns, promotional offers, and automated birthday messages.
Voucher Sales
Sell and track vouchers for appointments or products, offering customers a convenient gift option.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchItalianGermanDutchPortuguese.

Billing currencies

🇺🇸USD

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