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Bonjoro

by Bonjoro · Since 2017
No reviews yet
ActiveAvailable globallyCloudFree tier
Quick facts
VendorBonjoro
Year launched2017
StatusActive
LocationLevel 1/17-19 Bridge Street, Sydney, NSW 2000, AU
Countries servedGlobal
Languages1
Integrations17+
Free tierYES
Free trialYES
Contact salesN/A

About Bonjoro

Bonjoro is a video messaging platform from Bonjoro that helps businesses connect with customers through personalized video messages. It provides video recording, video hosting, and integration with various CRM tools so teams can deliver tailored communications efficiently. This platform allows users to create and send custom video messages to improve customer relationships and engagement. Key capabilities: video recording video hosting CRM integration personalized messaging user analytics Best for: businesses and sales teams that need to improve customer interactions through personalized video communication.

Bonjoro is a customer engagement software designed to help businesses connect with their customers through personalized video messages. Its primary purpose is to enhance customer relationships and engagement by providing tools for recording and sending videos, tracking viewer engagement, and responding to customer feedback. The platform offers analytics that provide insights into video views, click-through rates, and engagement trends, supporting data-driven engagement strategies. Additionally, Bonjoro integrates with CRM and email marketing platforms, allowing seamless customer follow-ups. It is particularly beneficial for sales teams, customer success managers, and marketers who aim to improve customer engagement, foster loyalty, and support personalized communication. The user interface of Bonjoro is designed to be intuitive and user-friendly, making it easy for users to navigate and utilize its features effectively. The platform provides a straightforward dashboard where users can record and send video messages with minimal effort. The design elements focus on simplicity, ensuring that even those with limited technical expertise can use the software efficiently. Navigation is smooth, and the layout is well-structured, allowing users to access different functionalities without confusion.

Pros & Cons

Pros
  • 1. It allows for fast video recording, customer tracking, and is more engaging than emails.
  • 2. Videos facilitate personalized greetings, thank you messages, and special offers.
  • 3. It builds immediate personal connection, fostering trust and likeability with clients.
  • 4. The software is a unique and effective way to interact with clients.
Cons
  • 1. There's a lack of tutorials for beginners, hindering ease of use.
  • 2. The software cannot guarantee that recipients will open and watch the video messages.
  • 3. The novelty means few cons have been identified, but also a lack of extensive user guidance.
  • 4. Improving video open and watch rates remains a challenge beyond the software's current capabilities.

Features

Key features

1. Personalized Video Messaging

Bonjoro allows users to send individualized welcome, thank-you, and check-in videos to customers. This fosters genuine connections and increases engagement compared to traditional emails.

2. Unlimited Video Sending (Free Plan)

A significant unique selling proposition is the ability to send an unlimited number of personalized videos even with the free plan, removing a barrier to entry for many businesses.

3. CRM/Contact Integration

The software seamlessly integrates with various CRMs and allows CSV uploads, automating the process of adding contacts and triggering video messages at opportune moments in the customer journey.

4. High Engagement and Conversion Rates

Bonjoro emphasizes its ability to achieve up to 3X more replies and conversions compared to text-based emails, directly impacting sales and customer relationships.

5. Human-Centric Personalization

Bonjoro explicitly rejects AI-generated personalization, focusing on authentic, human-recorded videos to build trust and demonstrate a real human side of the brand.

6. Diverse Use Cases

The platform caters to a wide range of industries including e-commerce, coaching, non-profits, and universities, demonstrating its versatility in achieving different business objectives through personalized videos.

Additional features

1. Personalized Video Messaging

Send customized video messages for welcomes, thank-yous, and client check-ins to foster personal connections.

2. Unlimited Video Sending

Users can send an unlimited number of videos, even on the free plan.

3. Free Plan Available

Bonjoro offers a free tier that allows users to send unlimited videos without requiring a credit card.

4. Contact Syncing (CSV & CRM)

Upload contacts via CSV or automatically sync them from your CRM.

5. Increased Replies and Engagement

Achieve higher response rates and engagement compared to traditional email communication.

6. Improved Lead Conversion

Convert more leads into sales through the power of personalized video.

7. Customer Relationship Building

Cultivate stronger, long-lasting relationships with customers.

8. Integrations

Connects with various popular platforms including ActiveCampaign, HubSpot, Shopify, ConvertKit, Mailchimp, Zapier, Patreon, and more.

9. GIF Signature Maker (Tool)

A tool provided by Bonjoro to create GIF signatures.

10. Use Cases

Specific applications are highlighted for Ecommerce Sellers, Coaches & Creators, Non-Profits, and Universities & Colleges.

11. Video Funnels (Learn Resource)

Provides guidance on creating effective video funnels.

12. Video Academy (Learn Resource)

Offers educational content related to video messaging.

13. Blog (Learn Resource)

A platform for articles and insights.

14. Customer Stories (Learn Resource)

Showcases how other businesses have successfully used Bonjoro.

15. Help Docs (Support Resource)

Provides documentation and assistance for users.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Starter
USD 15/mo
billed monthly

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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