BroadcastByPhone logo

BroadcastByPhone

0(0 reviews)
Software Status:Active

About BroadcastByPhone

BroadcastByPhone is a communication software from Voicent Communications that provides automated voice broadcasting. It includes features such as scheduling calls, customizable messages, and real-time reporting so organizations can efficiently reach large audiences. This software is particularly useful for businesses and nonprofits looking to share important announcements, conduct surveys, or promote events. Users can record their messages or use text-to-speech functionality, making it versatile for different communication needs. Key capabilities: automated calling message scheduling customizable templates real-time analytics phone number management Best for: organizations that need to conduct large-scale outreach campaigns.

BroadcastByPhone Details

Vendor
Voicent Communications
Year Launched
2001
Location
Voicent Communications, Inc. 900 E. Hamilton Ave #100 Campbell, CA 95008 United States
Deployment
cloud
Training Options
documentation, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Chinese.
Users
Marketing teams, Call centers, Large enterprises, Schools and educational institutions, Political campaign organizers
Industries Served
Marketing and Advertising, Education, Politics, Telecommunications, Customer Service
Tags
Auto Dialer, Voice Broadcasting, CRM Integration, Cloud Service, Enterprise Edition, VoIP Compatible, Campaign Management, Call Center Software, Automated Messaging, Predictive Dialer

BroadcastByPhone's In-App Market Place

Does BroadcastByPhone have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (Fr), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • Ease of Use: Users consistently praised the software for its intuitive interface, making it easy to load leads and set up campaigns without much hassle.
  • Effective Campaign Features: The "press one" campaigns were highlighted as especially effective, allowing users to engage customers with personalized voice messages and motivate actions that lead to sales.
  • Versatile Call Management: Voicent is flexible and provides real-time calling with good fidelity, making it versatile for various campaign sizes.
  • One-Time Payment Option: For some users, the option to purchase a license outright (instead of paying monthly) has been highly valued, especially for long-term use.
  • Great Customer Support: Many users reported positive experiences with Voicent's customer service, praising the team’s responsiveness and support.
  • Additional Per-Minute Charges: Some users noted unexpected per-minute charges on top of the monthly fee, which they only discovered after starting to use the software.
  • High Cost for External Calls: The software’s high cost for certain call setups, such as external calls using E1 trunks, can be a disadvantage for larger call campaigns.
  • Limited Free Trial: While a free trial is available, it doesn’t cover per-minute usage fees, which can be misleading to some users expecting a fully free experience.
  • Value for Money: A few reviewers expressed concerns over the overall value for money, especially for organizations that require extensive calling features.

BroadcastByPhone's Support Options

BroadcastByPhone's Alternatives