About BroadcastByPhone
BroadcastByPhone is a communication software from Voicent Communications that provides automated voice broadcasting. It includes features such as scheduling calls, customizable messages, and real-time reporting so organizations can efficiently reach large audiences. This software is particularly useful for businesses and nonprofits looking to share important announcements, conduct surveys, or promote events. Users can record their messages or use text-to-speech functionality, making it versatile for different communication needs. Key capabilities: automated calling message scheduling customizable templates real-time analytics phone number management Best for: organizations that need to conduct large-scale outreach campaigns.
Voicent BroadcastByPhone is an auto dialer software tailored to streamline and enhance message broadcasting campaigns for businesses of various sizes. Known for its ease of use and flexibility, the software allows organizations to run efficient press-1 campaigns, personalized message broadcasting, and automatic opt-out management. Designed to accommodate high volumes, it can scale up to thousands of simultaneous calls using a single computer or a networked group for even larger campaigns. With compatibility across VoIP, PBX, and phone line systems, it provides a comprehensive solution for organizations needing to manage extensive communication tasks reliably and efficiently. The software offers a user-friendly interface with an intuitive campaign dashboard that allows users to manage campaigns in real time. Controls like pause, resume, and stop are accessible directly from the dashboard, making it easy to handle multiple campaigns with minimal downtime. Additionally, mobile control features enable campaign management on-the-go, allowing users to check reports and adjust settings as needed. Voicent BroadcastByPhone integrates seamlessly with Voicent CRM, making customer record management simple, with the ability to filter and segment customers for targeted outreach.
Pros & Cons
- +Ease of Use: Users consistently praised the software for its intuitive interface, making it easy to load leads and set up campaigns without much hassle.
- +Effective Campaign Features: The "press one" campaigns were highlighted as especially effective, allowing users to engage customers with personalized voice messages and motivate actions that lead to sales.
- +Versatile Call Management: Voicent is flexible and provides real-time calling with good fidelity, making it versatile for various campaign sizes.
- +One-Time Payment Option: For some users, the option to purchase a license outright (instead of paying monthly) has been highly valued, especially for long-term use.
- +Great Customer Support: Many users reported positive experiences with Voicent's customer service, praising the team’s responsiveness and support.
- −Additional Per-Minute Charges: Some users noted unexpected per-minute charges on top of the monthly fee, which they only discovered after starting to use the software.
- −High Cost for External Calls: The software’s high cost for certain call setups, such as external calls using E1 trunks, can be a disadvantage for larger call campaigns.
- −Limited Free Trial: While a free trial is available, it doesn’t cover per-minute usage fees, which can be misleading to some users expecting a fully free experience.
- −Value for Money: A few reviewers expressed concerns over the overall value for money, especially for organizations that require extensive calling features.
Features
Key features
- Press-1 Campaigns
- Engage directly with interested recipients by filtering responses.
- Automatic Opt-Out Management
- Manages opt-outs by marking customers as Do Not Call in the CRM.
- Personalized Messaging
- Customize messages using data from CRM records or spreadsheets.
- Multiple Campaigns
- Run simultaneous campaigns with unique call lists and message options.
- Mobile Control
- Monitor and control campaigns on-the-go with mobile access.
- Do-Not-Call Scrubber
- Integrates a built-in Do-Not-Call scrubbing tool to ensure compliance.
Additional features
- Real-Time Reporting
- Access campaign reports with detailed call summaries in real time.
- Campaign Dashboard
- Provides easy control over campaigns with start, pause, and stop functions.
- Dynamic Lead List Integration
- Push leads into campaigns from external sources.
- Automatic Retry Mechanism
- Retries calls with results like busy lines or no answer.
- CSV Import Wizard
- Imports contacts from spreadsheets for targeted campaigns.
- Automatic Time Zone Adjustment
- Ensures calls are made at appropriate times based on recipient location.
- Smart Detection
- Differentiates between live answers, voicemails, and other call statuses.
- Text-to-Speech Option
- Automatically converts text into voice for message creation.
Pricing
Monthly plans
Cloud Pricing
USD 19
Countries & Languages
Interface languages
Billing currencies
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About BroadcastByPhone
BroadcastByPhone is a communication software from Voicent Communications that provides automated voice broadcasting. It includes features such as scheduling calls, customizable messages, and real-time reporting so organizations can efficiently reach large audiences. This software is particularly useful for businesses and nonprofits looking to share important announcements, conduct surveys, or promote events. Users can record their messages or use text-to-speech functionality, making it versatile for different communication needs. Key capabilities: automated calling message scheduling customizable templates real-time analytics phone number management Best for: organizations that need to conduct large-scale outreach campaigns.
BroadcastByPhone Details
BroadcastByPhone's In-App Market Place
Does BroadcastByPhone have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Plans
Monthly plans
Cloud Pricing
USD 19
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CHF (Fr), CNY (¥), INR (₹), RUB (₽)
Pros & Cons
- Ease of Use: Users consistently praised the software for its intuitive interface, making it easy to load leads and set up campaigns without much hassle.
- Effective Campaign Features: The "press one" campaigns were highlighted as especially effective, allowing users to engage customers with personalized voice messages and motivate actions that lead to sales.
- Versatile Call Management: Voicent is flexible and provides real-time calling with good fidelity, making it versatile for various campaign sizes.
- One-Time Payment Option: For some users, the option to purchase a license outright (instead of paying monthly) has been highly valued, especially for long-term use.
- Great Customer Support: Many users reported positive experiences with Voicent's customer service, praising the team’s responsiveness and support.
- Additional Per-Minute Charges: Some users noted unexpected per-minute charges on top of the monthly fee, which they only discovered after starting to use the software.
- High Cost for External Calls: The software’s high cost for certain call setups, such as external calls using E1 trunks, can be a disadvantage for larger call campaigns.
- Limited Free Trial: While a free trial is available, it doesn’t cover per-minute usage fees, which can be misleading to some users expecting a fully free experience.
- Value for Money: A few reviewers expressed concerns over the overall value for money, especially for organizations that require extensive calling features.
BroadcastByPhone's Support Options
Email Address
support@voicent.comContact
+1 800-948-1198BroadcastByPhone's Alternatives
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