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About C-Desk

C-Desk is a helpdesk software from C-Desk designed for organizations seeking a free intranet solution. It includes service request management, complaint management, and user access features to support efficient internal communication. The platform provides resources like Quick Facts, About Us, FAQs, and information on the latest projects to help users navigate the system effectively. C-Desk also offers a phone support line at +91 9321118704 and an email contact at sales@cdesk.in for user inquiries. Key capabilities: service request management complaint management user access features information resources customer support Best for: organizations looking for a no-cost solution to manage internal helpdesk tasks and improve employee communication.

C-Desk Details

Vendor
C-Desk
Year Launched
2015
Location
Address: L 401, Tex center, Near Narayan Plaza, Chandivili, Off Saki Vihar Road, Andheri (E), Mumbai - 400 072.
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch
Users
IT Support Specialist, Customer Service Representative, Asset Manager, Project Coordinator, HR Administrator, Facilities Manager, Network Administrator
Industries Served
IT Services, Customer Support, Corporate Administration, Education, Healthcare, Manufacturing, Retail
Tags
Ticketing Software, Help Desk, Service Request, Asset Management, Intranet Solution, Customer Support, Complaint Management, Free Software, Multi-Location, Collaboration

C-Desk's In-App Market Place

Does C-Desk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr.), CNY (¥), SEK (kr), NZD ($), KRW (₩), SGD ($), HKD ($), NOK (kr), MXN ($), INR (₹), RUB (₽), ZAR (R), BRL (R$), TRY (₺)

Pros & Cons

  • Completely free with no hidden costs.
  • Comprehensive features beyond IT support.
  • Supports multi-location and departmental needs.
  • Seamless integration with Active Directory.
  • User-friendly for raising and tracking requests.
  • Limited integration details beyond Active Directory.
  • No mobile app explicitly mentioned.
  • May lack advanced analytics features.
  • Support responsiveness not detailed.
  • Web-based reliance requires constant internet

C-Desk's Support Options

Email Address

support@cdesk.in

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