About C2 ATOM
C2 ATOM is a cloud management platform from Sherweb that supports cloud resource management. It provides automation, monitoring, and reporting tools so users can efficiently manage their cloud environments. The platform allows for easy deployment of resources, real-time performance monitoring, and detailed usage reporting to simplify decision-making. With C2 ATOM, businesses can gain visibility into their cloud infrastructure, resulting in better cost management and performance improvement. Key capabilities: automation monitoring reporting resource management cost visibility Best for: IT administrators that need to manage cloud resources effectively.
C2-ITSM is a cloud-based IT service management (ITSM) platform designed to streamline IT operations with powerful workflows, automation, and asset management. It helps organizations of all sizes optimize their IT service delivery without requiring any coding skills. The platform integrates ITIL-certified processes to improve service management and continuous improvement. The user interface is clean, intuitive, and easy to navigate, providing a smooth experience for both users and administrators. The self-service portal and service catalog allow end users to submit and track requests, which helps reduce the burden on support teams and enhances overall customer satisfaction. C2-ITSM offers a comprehensive suite of features to manage IT operations efficiently. Its service desk solution categorizes and prioritizes requests, ensuring they are handled promptly and efficiently. The platform’s Configuration Management Database (CMDB) helps track IT assets, licenses, and purchase orders, giving businesses full visibility over their IT environment. Automated workflows enable organizations to manage tasks, approvals, escalations, and notifications without needing to write custom code. Additionally, it integrates with third-party applications through APIs and webhooks, ensuring seamless synchronization and data flow between systems.
Pros & Cons
- +Great for automated testing and web development; fun and easy to use.
- +Highly robust and well-integrated ITSM with extensive functionality.
- +Flexible, intuitive, and feature-rich platform.
- +Highly recommended with positive user experiences.
- −Limited screen customization and complex database reporting.
- −Difficulty activating some features.
- −Experiencing growing pains as an emerging product.
- −Bugs exist but do not disrupt productivity.
Features
Key features
- Service Desk
- A complete service desk solution that categorizes and manages requests, prioritizes tickets, and tracks resolution times, enhancing workload management.
- Self-Service Portal and Catalog
- Provides users with a simple, customizable self-service portal to submit and track requests, improving customer satisfaction and reducing the support team's workload.
- CMDB and Asset Management
- Tracks inventory, assets, licenses, purchase orders, and more within a comprehensive Configuration Management Database (CMDB).
- Workflows and Automation
- Automates processes such as task assignment, escalations, approvals, and custom triggers, allowing for streamlined operations without the need for coding.
- Integrations & APIs
- Connects to a variety of external tools via APIs and webhooks to centralize operations, synchronize user data, and standardize processes across platforms.
Additional features
- Ticketing and Service Desk
- Set up, configure, and launch a service desk with no additional cost or complicated add-ons. Customize the platform to your needs for optimal service delivery.
- Powerful Asset Management
- Utilize the CMDB to track a wide range of assets, ensuring full visibility into your IT environment.
- Automated Workflows
- Automate task management, approvals, notifications, and escalations to improve operational efficiency.
- Customizable Service Catalog
- Tailor the self-service portal to meet the needs of end users, centralizing all requests for streamlined support.
- Seamless Integrations
- Easily integrate with other software tools via APIs and webhooks, enabling smooth data flow and orchestration across systems.
- Cloud-Based Flexibility
- Accessible from any device with internet access, ensuring that service management can be performed anywhere, anytime.
- Best Practices Implementation
- Implement ITIL processes quickly to improve agility, drive change management, and reduce downtime.
Pricing
Monthly plans
Named License
USD 49
Concurrent License
USD 65
Countries & Languages
Interface languages
Billing currencies
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About C2 ATOM
C2 ATOM is a cloud management platform from Sherweb that supports cloud resource management. It provides automation, monitoring, and reporting tools so users can efficiently manage their cloud environments. The platform allows for easy deployment of resources, real-time performance monitoring, and detailed usage reporting to simplify decision-making. With C2 ATOM, businesses can gain visibility into their cloud infrastructure, resulting in better cost management and performance improvement. Key capabilities: automation monitoring reporting resource management cost visibility Best for: IT administrators that need to manage cloud resources effectively.
C2 ATOM Details
C2 ATOM's In-App Market Place
Does C2 ATOM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Plans
Monthly plans
Named License
USD 49
Concurrent License
USD 65
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$)
Pros & Cons
- Great for automated testing and web development; fun and easy to use.
- Highly robust and well-integrated ITSM with extensive functionality.
- Flexible, intuitive, and feature-rich platform.
- Highly recommended with positive user experiences.
- Limited screen customization and complex database reporting.
- Difficulty activating some features.
- Experiencing growing pains as an emerging product.
- Bugs exist but do not disrupt productivity.
C2 ATOM's Support Options
C2 ATOM's Alternatives
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