About C3 Payment
C3 Payment by Customer Dynamics is a payment processing solution designed to help organizations streamline payment collection, transaction management, and financial operations.
C3 Payment by Customer Dynamics is a payment processing solution designed to help organizations streamline payment collection, transaction management, and financial operations. The platform is built to support businesses that require secure, efficient, and reliable payment processing capabilities while maintaining visibility into transaction activity. By combining payment management tools with reporting and operational controls, C3 Payment aims to simplify the complexities associated with handling customer payments across multiple channels. Its core features typically include payment processing, transaction monitoring, reporting, reconciliation support, and integration capabilities that help organizations improve operational efficiency.
Pros & Cons
- You can use it entirely by itself or plug it straight into your existing software.
- Having Level 1 PCI compliance ensures you never have to worry about costly customer data breaches.
- Sending a payment link while still on the phone prevents buyers from abandoning their ongoing purchases.
- It is a massive advantage that they actually let you bring your own existing credit card processor.
- Agents see exactly when a payment clears without ever touching the highly sensitive credit card numbers.
- They claim subscription fees are low but you still have to request a quote for actual numbers.
- he platform feels heavily optimized specifically for their own proprietary products rather than universal third-party tools.
- The built-in callback engine might be completely redundant and unnecessary if you already use a CRM platform.
- Even though they promise fees are minimal, having to pay extra just to integrate is pretty annoying.
- The site only mentions credit cards, which strongly suggests a frustrating lack of support for digital wallets.Omni-Channel Collections: Accept payments via text, voice, agent-guided, or agentless channels seamlessly.
Features
Key features
Accept payments via text, voice, agent-guided, or agentless channels seamlessly.
Send secure payment links directly to customers' phones while maintaining an active conversation.
Monitor live payment status instantly without exposing your agents to sensitive credit card information.
Automate follow-ups with immediate or scheduled callbacks, inbound call routing, and consent form distribution.
Utilize Customer Dynamics for processing fees or seamlessly integrate your own preferred external processor.
Ensure top-tier security for every transaction to give both your business and customers complete peace of mind.
Additional features
Process transactions securely across smartphones, tablets, PCs, and various other connected devices.
Agents can text secure payment links to customers while speaking with them to reduce payment abandonment.
Agents can track the exact status of a payment process while remaining connected with the customer.
Achieves the highest tier of security requirements to ensure all sensitive credit card data is protected.
Take payments via voice, text, agent-guided workflows, or completely agentless self-service options.
Operates completely independently or as an easy add-on to your existing setup.
Fully integrates natively with Customer Dynamics products including Safe Select, ReachCX, and e2 Agent.
Provides immediate visibility into whether a payment has been completed without exposing sensitive data.
Features an engine for immediate and scheduled callbacks, initiating inbound calls, and distributing documents.
Allows businesses to use Customer Dynamics for processing fees or bring their own external processor.
Features low monthly subscription fees and minimal integration costs to keep financial overhead straightforward.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About C3 Payment
C3 Payment by Customer Dynamics is a payment processing solution designed to help organizations streamline payment collection, transaction management, and financial operations.
C3 Payment Details
C3 Payment's In-App Market Place
Does C3 Payment have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CHF (CHF), NZD (NZ$), HKD (HK$), SGD (SG$), SEK (kr), NOK (kr), DKK (kr), MXN ($), INR (₹), BRL (R$), ZAR (R), CNY (¥), KRW (₩), USD
Pros & Cons
- You can use it entirely by itself or plug it straight into your existing software.
- Having Level 1 PCI compliance ensures you never have to worry about costly customer data breaches.
- Sending a payment link while still on the phone prevents buyers from abandoning their ongoing purchases.
- It is a massive advantage that they actually let you bring your own existing credit card processor.
- Agents see exactly when a payment clears without ever touching the highly sensitive credit card numbers.
- They claim subscription fees are low but you still have to request a quote for actual numbers.
- he platform feels heavily optimized specifically for their own proprietary products rather than universal third-party tools.
- The built-in callback engine might be completely redundant and unnecessary if you already use a CRM platform.
- Even though they promise fees are minimal, having to pay extra just to integrate is pretty annoying.
- The site only mentions credit cards, which strongly suggests a frustrating lack of support for digital wallets.Omni-Channel Collections: Accept payments via text, voice, agent-guided, or agentless channels seamlessly.
C3 Payment's Support Options
Email Address
support@customerdynamics.comContact
(801) 428-1200C3 Payment's Alternatives
WebPay
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Verifi Global Payment Gateway
Verifi Global Payment Gateway is a payment processing platform from Visa that provides secure transaction…
Moniepoint
Moniepoint is a financial management software from Moniepoint Microfinance Bank that supports small business transactions.…
Chargeback
Chargeback is an automated chargeback prevention service that alerts merchants to incoming disputes, allowing for…
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