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Call Record Analyzer

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Software Status:Active

About Call Record Analyzer

Call Record Analyzer is a software platform from Intelligent Visibility that turns CDR and CMR data into actionable insights for voice quality, compliance, and call analysis. It includes intuitive dashboards, troubleshooting analytics, and alerts & notifications so users can monitor and improve call performance effectively. Designed specifically for Cisco CUCM environments, this tool helps organizations ensure compliance and identify potential issues in their voice communications. Additionally, it provides technical specifications for optimal system performance and user use. Key capabilities: intuitive dashboards troubleshooting analytics alerts & notifications voice quality analysis compliance monitoring Best for: IT administrators that need to ensure voice communication standards and compliance.

Call Record Analyzer Details

Vendor
Intelligent Visibility
Year Launched
2015
Location
223 S West St. Ste 900 Raleigh, NC 27601
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Japanese, Chinese, Russian, Dutch.
Users
Telecommunications Providers, IT Administrators, Network Engineers, Business Analysts, Customer Support Teams, Security and Compliance Officers, Call Center Managers, Enterprise Managers, Small and Medium Business Owners.
Industries Served
Telecommunications, Healthcare, Education, Government, Retail, Hospitality, Technology, Manufacturing, Finance, Insurance, Service Providers, Enterprises, Large Corporations.
Tags
Call Record Analyzer, Call Accounting, Call Recording, SolarWinds

Call Record Analyzer's In-App Market Place

Does Call Record Analyzer have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Excellent service that significantly helped the user's company work quickly.
  • Provides efficient call record tracking.
  • Overall, the user found the service very helpful and effective for their needs.
  • Limited Integrations: While it supports Cisco UC environments, there may be limited integrations with other systems or platforms.
  • Complex Setup for New Users: Some users may find the initial setup or configuration process complex, especially without prior experience in call tracking systems.
  • Dependence on Cisco UC: The software is best suited for Cisco environments, making it less ideal for businesses using different telephony systems.
  • Scalability Challenges: For very large organizations with vast amounts of data, the system might struggle to maintain optimal performance.

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