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CallHarbor

by CallHarbor · Since 2006
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorCallHarbor
Year launched2006
StatusActive
Location330 Town Center Drive, Suite 330, Dearborn, MI, United States, Michigan
Countries servedGlobal
Languages10
Integrations11+
Free tierN/A
Free trialN/A
Contact salesN/A

About CallHarbor

CallHarbor is a communication software from CallHarbor that provides a comprehensive solution for call management. It includes features such as call routing, voicemail support, and call recording, so businesses can effectively manage their communication needs. This platform supports both inbound and outbound calling, making it suitable for various business scenarios. CallHarbor also offers integration with existing CRM systems, allowing users to maintain their workflow without disruptions. With a user-friendly interface, teams can easily access call logs and analytics for better decision-making. Key capabilities: call routing voicemail support call recording CRM integration analytics Best for: small to medium-sized businesses that need to manage customer interactions effectively.

CallHarbor is a cloud-based communication platform designed to meet the needs of businesses seeking reliable and secure phone services. It provides a comprehensive suite of features, including voice calls, text messaging, video conferencing, and mobile access, making it a versatile solution for seamless communication. The platform boasts geographically redundant servers for high availability and low latency, ensuring consistent performance. CallHarbor emphasizes ease of use, offering free on-site setup and hardware rentals, so businesses can quickly transition to modern communication systems without worrying about maintenance costs or technical complexities. The software integrates smoothly with popular CRMs like Salesforce, HubSpot, and Zoho, as well as help desk tools such as NetSuite and ZenDesk, enabling businesses to streamline their workflows. It also utilizes Google and Microsoft Contacts to provide instant caller identification, enhancing efficiency during customer interactions. CallHarbor stands out for its strong commitment to security, featuring two-factor authentication, single sign-on, and advanced DDoS protection via Cloudflare Magic Transit to safeguard user data and ensure system reliability.

Pros & Cons

Pros
  • 24/7/365 US-based support.
  • Integration with major CRMs and help desks.
  • Free on-site setup and hardware rentals.
  • Robust security measures
Cons
  • No self-service installation option for tech-savvy users.

Features

Key features

24/7/365 In-House Support

Immediate access to US-based support with an average wait time of under 10 seconds.

Geographically Redundant Servers

Ensures low latency and uptime by hosting across three diverse locations.

Phones Included

Hardware rentals eliminate upgrade and maintenance costs, ensuring users always have the latest equipment.

No Maintenance Fees

Comprehensive support without additional contracts or fees.

Dedicated Onboarding Specialist

Personalized assistance during setup, from creating call queues to configuring business hours.

Security Measures

Advanced protection via Cloudflare Magic Transit and secure login options.

Additional features

Voice Communication

High-quality VoIP calling with minimal latency.

Text Messaging

Integrated SMS and messaging capabilities for team and client communication.

Video Conferencing

Seamless video call capabilities for virtual meetings.

Mobile Access

Allows communication from any device, anywhere.

Contact Management Integration

Uses Microsoft and Google contacts for instant caller recognition.

CRM Integration

Directly connects with major CRMs for streamlined customer management.

Help Desk Integration

Works with popular ticketing systems for efficient support operations.

Free On-Site Setup

Hands-on installation and configuration support.

Call Porting

Transfer existing phone numbers without disrupting operations.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Standard
USD 18/mo
billed monthly
Premium
USD 27/mo
billed monthly

Countries & Languages

Global
Countries served
10
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapanese

Billing currencies

🇺🇸USD

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