About CalLite CRM
CalLite CRM is a cloud-based CRM software from CalLite [designed for call and contact centers]. It provides functionalities for managing contacts, inbound and outbound telephony, messaging, and reporting so users can efficiently handle customer interactions and simplify business processes. The software includes features for appointment scheduling, contract management, and paperwork management, making it suitable for various operational needs. Key capabilities: Contact Management Inbound Telephony Outbound Telephony Messaging Reporting Best for: Call center and contact center teams that need comprehensive tools for customer relationship management.
CalLite CRM Details
CalLite CRM's In-App Market Place
Does CalLite CRM have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CNY (元), INR (₹), RUB (₽), BRL (R$)
Pros & Cons
- Integrated solution for call center, contact center, CRM, email marketing, IVR, and more
- Provides call recording and monitoring capabilities for quality control
- Enables seamless communication through VoIP and telephony integration
- Automates marketing campaigns through SMS and email marketing features
- Offers online CRM functionality for easy access and management of customer data.
- Limited customization options for the CRM interface
- Occasional glitches and bugs with call recording feature
- Steep learning curve for new users
- Lack of advanced reporting and analytics features
- Limited integration options with third-party software applications
CalLite CRM's Support Options
Email Address
support@callitecrm.comDocumentation
https://docs.callitecrm.comCommunity Forums
https://community.callitecrm.comChatbot
Available