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CalLite CRM

by CalLite
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ActiveAvailable globally
Quick facts
VendorCalLite
Year launched
StatusActive
Location123 Main Street, Suite 100, Anytown, USA 54321
Countries servedGlobal
Languages6
Integrations1+
Free tier
Free trial
Contact sales

About CalLite CRM

CalLite CRM is a cloud-based CRM software from CalLite [designed for call and contact centers]. It provides functionalities for managing contacts, inbound and outbound telephony, messaging, and reporting so users can efficiently handle customer interactions and simplify business processes. The software includes features for appointment scheduling, contract management, and paperwork management, making it suitable for various operational needs. Key capabilities: Contact Management Inbound Telephony Outbound Telephony Messaging Reporting Best for: Call center and contact center teams that need comprehensive tools for customer relationship management.

CalLite CRM by CalLite is a comprehensive software solution designed for companies in need of a robust customer relationship management platform. Featuring a wide range of functionalities such as call center management, call recording, contact center management, CRM, email marketing, IVR, online CRM, VoIP integration, telephony services, and SMS marketing capabilities, CalLite CRM offers a one-stop solution for businesses looking to streamline their customer interactions. The user interface of CalLite CRM is intuitive and user-friendly, making it easy for both employees and managers to navigate through the various features. The design is clean and modern, with a focus on simplicity and efficiency. Standout design elements like customizable dashboards and real-time analytics provide users with a clear overview of their customer data and interactions, enhancing the overall user experience. One of the core functionalities that distinguishes CalLite CRM from its competitors is its comprehensive call center management features. The software allows businesses to efficiently handle incoming and outgoing calls, track call logs, and monitor agent performance in real-time.

Pros & Cons

What users like
  • +Integrated solution for call center, contact center, CRM, email marketing, IVR, and more
  • +Provides call recording and monitoring capabilities for quality control
  • +Enables seamless communication through VoIP and telephony integration
  • +Automates marketing campaigns through SMS and email marketing features
  • +Offers online CRM functionality for easy access and management of customer data.
What users flag
  • Limited customization options for the CRM interface
  • Occasional glitches and bugs with call recording feature
  • Steep learning curve for new users
  • Lack of advanced reporting and analytics features
  • Limited integration options with third-party software applications

Features

Key features

Call Center, Call Recording, Contact Center, CRM, Email Marketing, IVR, Online CRM, VoIP, Telephony, SMS Marketing

Additional features

Call Center, Call Recording, Contact Center, CRM, Email Marketing, IVR, Online CRM, VoIP, Telephony, SMS Marketing.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL

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