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Software Status:Active

About Callix

Callix is a banking software from Red CientificaSM that facilitates balance inquiries for FAB Bank customers. It includes FAB Bank Balance Check, FAB Ratibi Card Salary Check, and access to ATM locations so users can conveniently monitor their finances. Callix supports both online and offline methods, ensuring that customers without stable internet access can still obtain their balance information through traditional means. It offers a user-friendly interface via the FAB Mobile App, providing additional features for easy navigation to nearby ATMs. Key capabilities: FAB Bank Balance Check FAB Ratibi Card Salary Check ATM Location Finder FAB Mobile App Access Multi-Access Methods Best for: FAB Bank customers who need to check their account balances through various channels.

Callix Details

Vendor
Red CientificaSM
Year Launched
Location
#407 - IT Plaza, Dubai Silicon Oasis Dubai, United Arab Emirates, Dubai, AE
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Korean.
Users
Call Center Managers, Customer Service Representatives, Sales Agents, Technical Support Staff
Industries Served
Healthcare, Education, Finance, Retail
Tags
Call Center, Call Recording, Live Chat, VoIP

Callix's In-App Market Place

Does Callix have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥)

Pros & Cons

  • Excellent call center management features
  • Efficient call recording capabilities
  • Live chat support for seamless customer interactions
  • High-quality VoIP integration
  • User-friendly interface for ease of use
  • Customizable settings to suit specific business needs
  • Limited customization options for call center scripts
  • Delayed response times for live chat feature during peak hours
  • Inconsistent call recording quality
  • VoIP connection issues leading to dropped calls
  • Lack of integration with popular CRM platforms

Callix's Support Options

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