Callpay logo

Callpay

by Callpay · Since 2014
No reviews yet
Active1+ countriesCloud
Quick facts
VendorCallpay
Year launched2014
StatusActive
LocationUnit 92, 5 Beach Estate Blvd, Eden On The Bay, Big Bay, Cape Town, 7441, South Africa
Countries served1+
Languages1
Integrations7+
Free tier
Free trial
Contact salesYES

About Callpay

Callpay is a payment processing software from Callpay that facilitates secure transactions. It offers payment collection, transaction reporting, and integration capabilities so businesses can easily manage their payment processes. The software supports various payment methods, allowing flexibility for customers and businesses alike. With Callpay, users can access real-time transaction data, helping them keep track of their financial operations effectively. Additionally, the platform complies with industry regulations to ensure secure handling of sensitive information. Key capabilities: payment collection transaction reporting integration capabilities secure transactions regulatory compliance Best for: businesses that need a reliable solution for managing payments and financial transactions.

Callpay is a cloud‑based digital payment platform developed by the South African fintech company Callpay, established in 2014 and headquartered in Cape Town. Its core strength lies in providing a suite of online payment solutions designed to help merchants accept payments securely and efficiently across web, mobile, and call centre channels. Callpay’s products, such as EFTsecure, Express Pay by Link, Agent Request, and Direct Card Payments, support real‑time settlement and versatile payment methods, enabling organisations from SMBs to enterprise‑level clients to improve conversion rates and expand payment options. Security is a significant selling point, with the platform holding PCI‑DSS Level 1 certification, the highest industry compliance level. While pricing details are not publicly disclosed, and some advanced features like BNPL or crypto integrations are less formally documented, Callpay’s API‑driven architecture and multi‑gateway integrations make it a flexible choice for businesses seeking a consolidated payment ecosystem. Support is provided via email and phone, supplemented by online help resources and active social media channels.

Pros & Cons

What users like
  • +Supports multiple payment methods including EFT, cards, wallets, and QR codes
  • +Cloud-based platform enabling no hardware requirements and easy scalability
  • +Real-time settlement and notifications for transactions
  • +PCI-DSS Level 1 compliance ensuring high security standards
  • +Seamless API and CRM integration for smooth workflow automation
What users flag
  • Advanced features like BNPL or crypto integration are less documented
  • Some integrations require manual setup with partner gateways
  • Feature updates may require coordination with support

Features

Key features

EFTsecure
Direct bank account payments with real-time confirmation
Express Pay by Link
Send payment buttons to customers via SMS or email for quick payments
Callpay Agent Request
USSD-enabled call centre payment solution for agents
Direct Card Payments
Secure card transactions without redirecting to third-party sites
Callpay Agent Assist
Enables live call centre card processing for faster transactions
Alternative Payment Methods
Supports QR, wallets, vouchers, and other local payment options
Integration APIs
Connects seamlessly with web, mobile, and CRM platforms

Additional features

Real-time Transaction Monitoring
Dashboard to track transactions in real-time
API & CRM Integration
Connects Callpay features to software and CRM systems
Multi-Gateway Support
Works with PayU, Peach Payments, Ozow, SnapScan, Zapper
Payouts/Withdrawals
Facilitates merchant payouts and withdrawals
Automated Invoices & Reminders
Sends automated billing and payment reminders
Buy-Now-Pay-Later Option
Allows deferred payments for customers
Secure Payment Processing
PCI-DSS Level 1 certified for highest security
Alternative Payment Methods
Supports EFT, card, QR, wallet, vouchers
Express Pay by Link
Enables easy payments via links
Agent Request & Agent Assist
USSD and live agent payment processing

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

South Africa

Interface languages

English

Billing currencies

🇿🇦ZAR

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