Callpay logo

Callpay

by Callpay · Since 2014
No reviews yet
Active1+ countriesCloud
Quick facts
VendorCallpay
Year launched2014
StatusActive
LocationUnit 92, 5 Beach Estate Blvd, Eden On The Bay, Big Bay, Cape Town, 7441, South Africa
Countries served1+
Languages1
Integrations7+
Free tierN/A
Free trialN/A
Contact salesYES

About Callpay

Callpay is a payment processing software from Callpay that facilitates secure transactions. It offers payment collection, transaction reporting, and integration capabilities so businesses can easily manage their payment processes. The software supports various payment methods, allowing flexibility for customers and businesses alike. With Callpay, users can access real-time transaction data, helping them keep track of their financial operations effectively. Additionally, the platform complies with industry regulations to ensure secure handling of sensitive information. Key capabilities: payment collection transaction reporting integration capabilities secure transactions regulatory compliance Best for: businesses that need a reliable solution for managing payments and financial transactions.

Callpay is a cloud‑based digital payment platform developed by the South African fintech company Callpay, established in 2014 and headquartered in Cape Town. Its core strength lies in providing a suite of online payment solutions designed to help merchants accept payments securely and efficiently across web, mobile, and call centre channels. Callpay’s products, such as EFTsecure, Express Pay by Link, Agent Request, and Direct Card Payments, support real‑time settlement and versatile payment methods, enabling organisations from SMBs to enterprise‑level clients to improve conversion rates and expand payment options. Security is a significant selling point, with the platform holding PCI‑DSS Level 1 certification, the highest industry compliance level. While pricing details are not publicly disclosed, and some advanced features like BNPL or crypto integrations are less formally documented, Callpay’s API‑driven architecture and multi‑gateway integrations make it a flexible choice for businesses seeking a consolidated payment ecosystem. Support is provided via email and phone, supplemented by online help resources and active social media channels.

Pros & Cons

Pros
  • Supports multiple payment methods including EFT, cards, wallets, and QR codes
  • Cloud-based platform enabling no hardware requirements and easy scalability
  • Real-time settlement and notifications for transactions
  • PCI-DSS Level 1 compliance ensuring high security standards
  • Seamless API and CRM integration for smooth workflow automation
Cons
  • Advanced features like BNPL or crypto integration are less documented
  • Some integrations require manual setup with partner gateways
  • Feature updates may require coordination with support

Features

Key features

EFTsecure

Direct bank account payments with real-time confirmation

Express Pay by Link

Send payment buttons to customers via SMS or email for quick payments

Callpay Agent Request

USSD-enabled call centre payment solution for agents

Direct Card Payments

Secure card transactions without redirecting to third-party sites

Callpay Agent Assist

Enables live call centre card processing for faster transactions

Alternative Payment Methods

Supports QR, wallets, vouchers, and other local payment options

Integration APIs

Connects seamlessly with web, mobile, and CRM platforms

Additional features

Real-time Transaction Monitoring

Dashboard to track transactions in real-time

API & CRM Integration

Connects Callpay features to software and CRM systems

Multi-Gateway Support

Works with PayU, Peach Payments, Ozow, SnapScan, Zapper

Payouts/Withdrawals

Facilitates merchant payouts and withdrawals

Automated Invoices & Reminders

Sends automated billing and payment reminders

Buy-Now-Pay-Later Option

Allows deferred payments for customers

Secure Payment Processing

PCI-DSS Level 1 certified for highest security

Alternative Payment Methods

Supports EFT, card, QR, wallet, vouchers

Express Pay by Link

Enables easy payments via links

Agent Request & Agent Assist

USSD and live agent payment processing

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

South Africa

Interface languages

English

Billing currencies

🇿🇦ZAR

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