About Callpay Agent Request
Callpay Agent Request is a payment processing software from Callpay that supports transactions and payment requests in real-time. It provides transaction monitoring, reporting tools, and secure payment gateways so users can manage their financial interactions effectively. This platform is designed to facilitate the needs of businesses that require a reliable and efficient payment solution. With its user-friendly interface and comprehensive support features, Callpay Agent Request ensures that businesses can focus on their core activities while minimizing payment-related issues. Key capabilities: real-time transaction monitoring customizable reporting tools secure payment processing integration with existing systems support for multiple payment methods Best for: businesses that need to manage payment requests and transactions efficiently.
Callpay is a cloud‑based digital payments platform tailored for merchants and enterprises, especially within call centre environments. It excels in secure, real‑time transaction processing and holds PCI‑DSS Level 1 compliance, ensuring high standards for data protection and trust. The platform’s modular structure includes features such as Callpay Agent Request and Callpay Agent Assist, allowing agents to send payment widgets or process card transactions during customer calls with minimal integration effort. Beyond call agent tools, Callpay offers multiple payment solutions like EFTsecure for bank‑linked EFT, Express Pay by Link for SMS/email payments, and a JavaScript payment widget for direct online card acceptance. Integration via APIs enables it to mesh with CRM and custom systems, providing flexibility for developers and business platforms. While pricing details aren’t publicly listed, its focus on scalability and multi‑gateway support makes it suitable for both SMBs and larger enterprises. Support is available through email and phone, with documentation accessible on the official site. Social media presence and expanding African operations reflect ongoing growth.
Pros & Cons
- +Cloud-based infrastructure ensures flexibility and scalability for businesses
- +Real-time transaction processing increases operational efficiency
- +Accepts multiple card types, providing convenience for customers
- +Plug-and-play setup reduces time and technical effort for implementation
- +Patented mobile virtual terminal improves agent efficiency during calls
- −Cloud-based infrastructure ensures flexibility and scalability for businesses
- −Real-time transaction processing increases operational efficiency
- −Accepts multiple card types, providing convenience for customers
- −Plug-and-play setup reduces time and technical effort for implementation
- −Patented mobile virtual terminal improves agent efficiency during calls
Features
Key features
- Cloud-Based
- Our system operates entirely on the cloud, eliminating the need for any hardware and enabling scalable operations
- Real-Time Payments
- Card payments are confirmed instantly without requiring a merchant account
- Quick Setup
- Plug-and-play solution designed for call centres with minimal integration effort
- Virtual Terminal
- Provides a patented mobile virtual terminal for real-time customer transactions
- Seamless Integration
- Comprehensive APIs allow integration into software and CRM systems
- Accept All Cards
- Supports Mastercard, VISA, Amex, Diners, Discovery, JCB, and China Union Pay
- PCI-DSS Compliance
- Fully descope call centre from PCI-DSS compliance obligations
Additional features
- EFTsecure
- Secure EFT payments linked directly with South African banks
- Express Pay by Link
- Sends payment requests via SMS or email to customers
- Callpay Agent Request
- NI-USSD widget enabling agents to process payments during calls
- Direct Card Payments
- JavaScript payment widget for direct card acceptance
- Callpay Agent Assist
- Supports agents in real-time payment processing
- Multi-Gateway Support
- Connects with multiple South African payment gateways
- Reporting & Reconciliation
- Provides single point for reporting, tracking, and reconciliation
- Settlement Options
- Offers weekly, daily, or real-time settlement options
- Enterprise Integration
- Integrates with enterprise systems through APIs
- Customer Support
- Access to support via phone and email with real-time assistance
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Callpay Agent Request
Callpay Agent Request is a payment processing software from Callpay that supports transactions and payment requests in real-time. It provides transaction monitoring, reporting tools, and secure payment gateways so users can manage their financial interactions effectively. This platform is designed to facilitate the needs of businesses that require a reliable and efficient payment solution. With its user-friendly interface and comprehensive support features, Callpay Agent Request ensures that businesses can focus on their core activities while minimizing payment-related issues. Key capabilities: real-time transaction monitoring customizable reporting tools secure payment processing integration with existing systems support for multiple payment methods Best for: businesses that need to manage payment requests and transactions efficiently.
Callpay Agent Request Details
Callpay Agent Request's In-App Market Place
Does Callpay Agent Request have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
ZAR (R), USD ($)
Pros & Cons
- Cloud-based infrastructure ensures flexibility and scalability for businesses
- Real-time transaction processing increases operational efficiency
- Accepts multiple card types, providing convenience for customers
- Plug-and-play setup reduces time and technical effort for implementation
- Patented mobile virtual terminal improves agent efficiency during calls
- Cloud-based infrastructure ensures flexibility and scalability for businesses
- Real-time transaction processing increases operational efficiency
- Accepts multiple card types, providing convenience for customers
- Plug-and-play setup reduces time and technical effort for implementation
- Patented mobile virtual terminal improves agent efficiency during calls
Callpay Agent Request's Support Options
Email Address
support@callpay.comContact
+27 (0)87 550 6825Callpay Agent Request's Alternatives
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