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CallSource

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Software Status:Active

About CallSource

CallSource is a call tracking software from CallSource that provides lead management and business analytic solutions. It includes call tracking, lead scoring, and reporting features so businesses can measure marketing effectiveness and identify new customer opportunities. This platform is designed to help companies maximize their marketing investments through detailed insights into customer interactions. CallSource supports various industries, particularly automotive, and offers demo scheduling and direct support options to address user needs. Key capabilities: call tracking lead management business analytics reporting customer insights Best for: businesses that need to effectively track and manage leads to improve marketing performance.

CallSource Details

Vendor
CallSource
Year Launched
1991
Location
5601 Lindero Canyon Road Suite 210 Westlake Village, CA 91362
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional)
Users
Small to enterprise level businesses in the Automotive, Home Services, Hearing, Dental, and other Healthcare industries, as well as any appointment-based businesses that rely on marketing.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Call Tracking, Lead Scoring, Healthcare, Telephone Performance Analysis, Home Services, Vanity Numbers, Attribution, Dynamic Number Insertion, Call Dispositions, and Call Analytics

CallSource's In-App Market Place

Does CallSource have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), CHF (Fr), SEK (kr), NOK (kr), DKK (kr), HKD (HK$), NZD (NZ$), SGD (S$), MXN (Mex$), ZAR (R), BRL (R$)

Pros & Cons

  • 1. Accurate Call Tracking: Provides precise tracking of inbound calls from different marketing channels, enabling businesses to measure ROI.
  • 2. Lead & Conversion Management: Effectively manages leads generated from phone calls, improving sales follow-up and conversion rates.
  • 3. CRM Integration: Seamless integration with popular CRMs like Salesforce helps track customer interactions and close deals more efficiently.
  • 4. Call Analytics: In-depth reporting and call analytics help businesses assess the quality of their leads and the effectiveness of their campaigns.
  • 5. Geographic Tracking: Allows businesses to track calls based on geographic location, which is valuable for local or regional marketing campaigns.
  • 1. Pricing Structure: Custom pricing may make it difficult to understand costs upfront without contacting sales for a quote.
  • 2. Limited International Reach: The platform primarily serves North America, and international businesses may have limited functionality.
  • 3. Learning Curve: New users may find it challenging to set up the system initially due to its comprehensive features.
  • 4. No Mobile App: CallSource does not currently offer a dedicated mobile app for on-the-go management.
  • 5. Focus on Phone Calls: The system is optimized for phone call tracking, which may not suit businesses relying more on digital channels (email, chat, etc.).

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