About CardPointe
A payment processing platform that provides secure transaction management, reporting, and virtual terminal capabilities for merchants. It supports in-store, online, and mobile payments with integrated security features like tokenization and P2PE.
CardPointe is a comprehensive payment processing platform developed by CardConnect (a Fiserv company) designed to simplify transaction management for businesses of all sizes. It serves as a centralized hub for accepting payments in-store, online, and via mobile devices. The platform is highly regarded for its security-first approach, leveraging patented tokenization and PCI-validated point-to-point encryption (P2PE) to reduce PCI compliance scope for merchants. Key capabilities include a virtual terminal for manual entry, a robust reporting dashboard for real-time transaction insights, and automated recurring billing tools. While the platform is built for flexibility, it is particularly well-suited for merchants who require a secure, omnichannel payment solution that integrates seamlessly with existing business software. Support is provided through a dedicated portal, phone, and email, with resources available for developers and partners. Buyers should note that while the platform is widely used, specific pricing often depends on the merchant's unique business requirements and volume, typically arranged through sales agents or ISO partners.
Pros & Cons
- Provides robust security through patented P2PE and tokenization technology.
- Offers a unified dashboard for managing transactions across multiple channels.
- Supports flexible payment methods including credit, debit, and ACH.
- Includes powerful real-time reporting and analytics tools for business insights.
- Simplifies PCI compliance by reducing the scope of sensitive data handling.
- Pricing is often customized based on merchant volume and needs, making it less transparent for small businesses.
- Some users have reported occasional system glitches during high-volume processing periods.
- Customization options for dashboard layouts and reports are somewhat limited.
- The platform is primarily designed for use with CardConnect's merchant services, which may limit flexibility for those using other processors.
Features
Key features
Enables secure acceptance of credit, debit, and ACH payments across in-store, online, and mobile channels.
Provides a browser-based interface for manually processing transactions and managing customer profiles.
Offers comprehensive transaction lifecycle reports and analytics for monitoring sales and settlement activity.
Utilizes patented, PCI-validated point-to-point encryption (P2PE) and tokenization to protect sensitive cardholder data.
Automates subscription and recurring payment schedules to streamline revenue collection.
Additional features
Allows merchants to accept payments on-the-go using smartphones or tablets.
Provides a secure, PCI-compliant online checkout page for collecting payments.
Supports setting up and activating multiple users with specific permissions within a single account.
Includes tools for researching, reconciling, and exporting transaction and settlement data.
Offers flexible APIs for integrating payment processing into existing software and POS environments.
Includes advanced tools to monitor and mitigate transaction fraud.
Facilitates billing and invoicing directly through the platform.
Ensures a consistent payment experience across different sales channels.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About CardPointe
A payment processing platform that provides secure transaction management, reporting, and virtual terminal capabilities for merchants. It supports in-store, online, and mobile payments with integrated security features like tokenization and P2PE.
CardPointe Details
CardPointe's In-App Market Place
Does CardPointe have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
7
Mini Apps
1. CardSecure: A data security solution that helps businesses protect sensitive payment information and comply with PCI DSS requirements.
2. CardPointe Gateway: A secure payment gateway that enables businesses to securely process online transactions in real time.
3. CardPointe Virtual Terminal: A web-based application that allows businesses to manually enter and process credit card payments through a virtual terminal.
4. CardPointe Mobile: A mobile app that enables businesses to securely accept credit card payments on-the-go using a smartphone or tablet.
5. CardPointe Reporting: A reporting tool that provides businesses with detailed insights into their payment transactions
sales trends
and customer behavior.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽)
Pros & Cons
- Provides robust security through patented P2PE and tokenization technology.
- Offers a unified dashboard for managing transactions across multiple channels.
- Supports flexible payment methods including credit, debit, and ACH.
- Includes powerful real-time reporting and analytics tools for business insights.
- Simplifies PCI compliance by reducing the scope of sensitive data handling.
- Pricing is often customized based on merchant volume and needs, making it less transparent for small businesses.
- Some users have reported occasional system glitches during high-volume processing periods.
- Customization options for dashboard layouts and reports are somewhat limited.
- The platform is primarily designed for use with CardConnect's merchant services, which may limit flexibility for those using other processors.
CardPointe's Support Options
Email Address
cardpointesupport@cardconnect.comContact
877-828-0720Documentation
https://support.cardconnect.com/hc/en-usCommunity Forums
https://support.cardconnect.com/Live Chat
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