CareCap logo

CareCap

by CareCap Solutions
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Active5+ countriesCloud
Quick facts
VendorCareCap Solutions
Year launchedN/A
StatusActive
LocationSeattle, WA 98121
Countries served5+
Languages12
Integrations14+
Free tierNO
Free trialNO
Contact salesYES
Last reviewed: Jun 2026

About CareCap

Care Cap Plus is a patient-focused payment platform for healthcare providers. It enables providers to offer interest-free, fee-free payment plans for high-deductible, self-pay, and elective medical expenses.

Care Cap Plus is a specialized financial technology solution designed to help healthcare providers manage patient-pay revenue cycles. Unlike traditional medical credit cards or loans that often carry high interest rates and fees, Care Cap Plus offers a compassionate, interest-free, and fee-free payment platform. It is built for healthcare systems, dental practices, and cosmetic clinics looking to improve patient satisfaction and loyalty while reducing the reliance on third-party debt collection agencies. The platform features an instant decisioning engine that uses soft credit checks and bank account verification to qualify patients, ensuring that providers can offer flexible payment plans regardless of a patient's credit score. By automating the payment process and providing multi-channel communication, Care Cap Plus helps providers maintain a positive relationship with their patients, even when managing high-deductible or elective procedure costs. The service is HIPAA-compliant and integrates into existing revenue cycle workflows, making it a robust tool for modern medical practices.

Pros & Cons

Pros
  • Offers interest-free and fee-free payment plans that do not impact patient credit scores.
  • Improves patient satisfaction and loyalty by providing a compassionate alternative to traditional debt collection.
  • Automated payment processing and multi-channel communication reduce administrative burden for providers.
  • Instant decisioning engine allows for quick enrollment and seamless patient onboarding.
  • Supports subprime credit applicants, increasing the number of approved and accepted payment plans.
Cons
  • Pricing for providers is not publicly disclosed and requires a sales inquiry.
  • Service is primarily focused on the US healthcare market, limiting its utility for international providers.
  • Requires integration with provider systems to fully realize revenue cycle benefits.

Features

Key features

Automated Payment Plans

Creates interest-free, fee-free payment schedules for patients to manage medical expenses over time.

Instant Decisioning

Provides real-time qualification for payment plans using soft credit checks and bank account verification.

Multi-Channel Communication

Engages patients through automated email, SMS, and phone reminders to improve collection rates.

HIPAA-Compliant Security

Utilizes encrypted cloud-based infrastructure for the secure transmission and storage of patient financial data.

Revenue Cycle Integration

Connects with provider systems to streamline the management of self-pay receivables and reduce bad debt.

Additional features

Soft Credit Checks

Performs real-time credit assessments that do not impact the patient's credit score.

Bank Account Verification

Uses secure API integrations to verify identity and ability to pay.

Automated Invoicing

Sends automated payment receipts and reminders to patients.

Customizable Enrollment

Allows providers to set enrollment guidelines and risk exposure thresholds.

Patient Portal

Provides patients with a convenient interface to manage their payment plans and view account status.

Reporting and Analytics

Offers data-driven insights into payment plan performance and revenue cycle metrics.

Flexible Payment Options

Supports various payment methods including ACH and automated recurring deductions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

5
Countries served
12
Interface languages
10
Billing currencies

Available in

Available in select countries: United StatesCanadaUnited KingdomAustraliaNew Zealand.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussianArabic.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN

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