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Case IQ

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Software Status:Active

About Case IQ

Case IQ is a case management software from Case IQ that supports risk management and compliance. It combines Clairia AI, compliance monitoring, and approvals & disclosures so organizations can manage cases efficiently and effectively. This platform is designed for both larger organizations and small businesses, providing tools that help simplify investigations and insights. With features tailored for varying business sizes, Case IQ enables thorough case intake and management, ensuring compliance with regulatory standards. Key capabilities: Clairia AI compliance monitoring approvals & disclosures case management insights Best for: organizations and investigators that need comprehensive case management solutions.

Case IQ Details

Vendor
Case IQ
Year Launched
1999
Location
3550 Peachtree Rd NE, Suite 900, Atlanta, Georgia 30326, US
Deployment
cloud, ios, android
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
Danish, Dutch, English, Finnish, French, German, Italian, Polish, Portuguese, Spanish, Swedish
Users
HR, corporate security, ethics and compliance, health and safety, corporate fraud, and Title IX departments.
Industries Served
education, healthcare, finance, manufacturing, pharmaceuticals, technology, insurance, energy, and government.
Tags
Case Management, Incident Reporting, Investigative Workflow, Compliance, Analytics, Automation, AI, Multi-Channel Intake.

Case IQ's In-App Market Place

Does Case IQ have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

NA

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Jpy (¥), Aud (A$), Cad (C$), Chf (Fr), Cny (¥), Inr (₹), Rub (₽)

Pros & Cons

  • Sight is not only helping our global team to operate in a more organized and efficient manner, but allows management greater transparency to better track cases and improve reporting.
  • This software has improved our customer relationships. Our customer appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding.
  • We are able to more effectively communicate the progress of case resolution to the customer.
  • We have been with i-Sight since July 2012. They are great and their product is performing as I hope.
  • Configurable SSO can be done on the front end with no charge now. Would someone on the Case IQ need to work with internal IT on our end.
  • This made reviewing actions previously taken in similar situations extremely difficult. It also created challenges in pulling case specific details for internal audit and/or regulatory agencies.
  • Searching for previous investigation details was not the easiest task to undertake because it depended on what fields and buzz words the investigator used to identify a particular case.
  • When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect.

Case IQ's Support Options

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