Caterease

0(0 reviews)

Software Status:Active

About Caterease

Caterease is a catering management software from Caterease that helps organize and manage catering events. It offers features such as event management, menu planning, and invoicing so users can effectively manage their catering business. Caterease supports various types of catering operations, providing tools for tracking customer preferences, generating reports, and managing staff assignments. The software is designed to address the unique challenges faced by caterers, ensuring they can deliver quality service while staying on top of logistics. Key capabilities: event management menu planning invoicing customer relationship management reporting Best for: catering businesses that need to manage events and simplify catering operations effectively.

Caterease Details

Vendor

Caterease

Year Launched

1991

Location

801 Orchid Drive, Naples, Florida 34102, US

Deployment

cloud, on premise, windows, linux, ios, android

Training Options

documentation, videos, live online, in person

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Portuguese, Dutch, Chinese, Japanese, Korean, Russian, Arabic

Users

Event Planners, Catering Managers, Event Coordinators, Chefs, Sales Representatives, Venue Managers, Accounting Staff, Waitstaff

Industries Served

Caterers, Restaurants, Hotels, Banquet Halls, Education

Caterease's In-App Market Place

Does Caterease have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

Ease of Use/Intuitive Interface: Many users find Caterease easy to use and navigate, often comparing it favorably to familiar Office programs. This reduces the learning curve for new users.
Customization: A key strength of Caterease is its high degree of customization. Users can customize screen displays, event prints, and even remove or rearrange existing fields to match their specific workflows and branding.
Comprehensive Event Management: Caterease offers a wide range of tools for managing all aspects of events, including venues, menus, attendee counts, dates, and other details.
Reporting Options: The software provides robust reporting options, allowing users to generate various reports and custom queries to track important business data.
Mobile App: The availability of a mobile app allows users to access event information and schedules on the go, improving accessibility and efficiency.
Integrations: Caterease integrates with several other business tools, such as PayPal, DocuSign, QuickBooks Online, Google Calendar, and Constant Contact, streamlining workflows and data exchange.
Customer Service: Many users praise the friendly, patient, and efficient support staff.
Ability to Handle Complex and Simple Operations: The software's customization allows it to be adapted for both simple and complex catering operations within the same company.

Setup Time: Due to its high level of customization, setting up Caterease to fully utilize its features can be time-consuming.
Citrix Dependence (potential printing/emailing issues): Some users have reported printing and emailing difficulties due to the software running through Citrix, particularly with wireless printing. This suggests a potential dependence on Citrix that could cause issues.
Interface Clutter/Navigation: Some users find the interface cluttered with too many windows and small icons, making navigation and finding specific information challenging. Issues with scrolling and inconsistent use of the "tab" key for navigation have also been mentioned.
Menu Line Item Management: One user found managing menu line items and reordering them within events to be cumbersome.
Customer Service Inconsistencies (in one instance): One user reported a very negative customer service experience, citing unhelpful support and unresolved integration issues. This is an outlier compared to other reviews but is worth noting.
Learning Curve for Advanced Features: While the basic functionalities are generally easy to grasp, maximizing the use of all settings and advanced features can take significant time and effort.