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CaterXpert

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Software Status:Active

About CaterXpert

CaterXpert is a catering management software from CaterXpert that provides solutions for food service operations. It combines menu planning, inventory management, and order processing so catering businesses can manage their operations efficiently. This platform helps simplify the workflow by allowing users to track orders and inventory in real-time. CaterXpert also offers reporting tools that enable businesses to analyze performance and make data-driven decisions. Key capabilities: menu creation invoice generation client management recipe scaling supplier management Best for: catering companies that need to handle various aspects of their operations effectively.

CaterXpert Details

Vendor
CaterXpert
Year Launched
N/A
Location
13800 Coppermine Road Suite 300 Herndon, VA 20171
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Caterers, on-site catering restaurants, hospitality management companies, e-catering companies, kitchen staff, warehouse and inventory managers, transportation coordinators, accountants.
Industries Served
Food and Beverage, Hospitality, Events, Corporate Services
Tags
Catering Software, CaterXpert

CaterXpert's In-App Market Place

Does CaterXpert have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), CHF (CHF), INR (₹), RUB (₽), BRL (R$), MXN ($)

Pros & Cons

  • 1. Full-Featured (in theory): Aims to be a comprehensive solution for full-service catering companies, handling a wide range of operations within a single interface.
  • 2. Provides Business Insights: Offers dynamic insights and metrics that were previously unavailable to the users, giving a better understanding of business performance.
  • 1. "Spread Too Thin": The attempt to cover every aspect of catering has resulted in a lack of depth and quality in many areas.
  • 2. Technical Issues and Bugs: The software has numerous technical problems, bugs, and glitches that the developers struggle to explain or fix.
  • 3. Concealing Issues (Database Manipulation): Instead of addressing reported issues directly, the company has been known to manipulate user databases to hide problems, then claiming the issues are not reproducible.
  • 4. Opaque Patch/Update Releases: Updates are released without clear documentation or communication about the specific changes, making it difficult for users to track improvements or regressions.
  • 5. Outdated User Manuals: The user manuals are not up-to-date with the latest software versions, making them less helpful for users.
  • 6. Unexplained Rejection of Feature Requests/Fixes: The company often rejects user requests for updates or fixes without providing adequate explanations.
  • 7. Lack of Integrations: Does not integrate with other commonly used catering or event planning software (CRM, Nowsta, Social Tables, etc.), creating workflow inefficiencies.
  • 8. Limited Report Customization: While the software offers some reporting, users find it difficult to customize reports or consolidate data from multiple reports, requiring manual workarounds with Excel.

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