Cegid Retail logo

Cegid Retail

by Cegid
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ActiveAvailable globallyCloud
Quick facts
VendorCegid
Year launchedN/A
StatusActive
Location52 Quai Paul Sédallian 69279 Lyon Cedex 09 France
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About Cegid Retail

Cegid Retail is the leading platform for high-end and complex retail operations. It excels by unifying the entire customer journey into a single digital workflow, ensuring that a brand’s promise is kept whether a customer is in-store or shopping online.

Cegid Retail is the leading platform for high-end and complex retail operations. It excels by unifying the entire customer journey into a single digital workflow, ensuring that a brand’s promise is kept whether a customer is in-store or shopping online. For a Product Manager or Retail Executive, its value lies in Global Agility and Operational Control—it provides the visibility to manage thousands of stores with the precision of a single boutique. It is the premier choice for established brands looking to lead in the era of unified commerce.

Pros & Cons

Pros
  • Localized tax and fiscal compliance is a core strength, reducing legal risks for international brands.
  • Works seamlessly on iPads, iPhones, and traditional Windows-based POS hardware.
  • Unmatched ability to handle multi-country, multi-language, and multi-currency retail operations.
Cons
  • For large retailers, the setup and integration phase can be a multi-month project.
  • The back-office interface can be unintuitive and dense for new users due to the massive number of features.
  • It is a premium solution; the total cost of ownership is higher than entry-level POS systems

Features

Key features

Omnichannel Fulfillment

Supports "Click & Collect," "Ship-from-Store," and "Endless Aisle" (ordering out-of-stock items for home delivery).

Store Excellence (Task Management)

An AI-enhanced app that streamlines store operations, visual merchandising, and compliance audits.

Mobile POS

Enables associates to process sales and payments anywhere on the shop floor, reducing checkout queues.

Clienteling & CRM

Empowers sales associates with customer purchase history and preferences on mobile devices to personalize the in-store experience.

Unified Inventory Management

Provides a single, real-time view of stock across all warehouses, stores, and digital channels to prevent overselling.

Additional features

Workforce Management

Basic scheduling and performance tracking for store staff.

Product Information Management (PIM)

Centralized control over product data, images, and descriptions.

Returns Management

Unified handling of returns across channels (buy online, return in-store).

Procurement & Sourcing

Tools for supplier management and invoice matching.

Retail Intelligence

Real-time dashboards and analytics for sales performance and KPI tracking.

Promotions & Loyalty

Centralized engine to manage complex discount rules and international loyalty programs.

Replenishment Automation

AI-driven tools to calculate and automate stock reordering based on demand trends.

Global Tax Compliance

Built-in localization for tax regulations in over 75 countries.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
3
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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