Chargent logo

Chargent

by AppFrontier · Since 2008
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ActiveAvailable globallyCloud
Quick facts
VendorAppFrontier
Year launched2008
StatusActive
Location870 Market Street, Suite 809 San Francisco, CA 94102
Countries servedGlobal
Languages3
Integrations1+
Free tierNO
Free trialYES
Contact salesYES

About Chargent

Chargent is a Salesforce-native payment processing platform that enables organizations to collect, automate, secure, and manage payments directly within Salesforce while integrating multiple payment gateways, recurring billing, collections, and customer self-service payment experiences from a centralized environment.

Chargent is a comprehensive payment processing solution built specifically for Salesforce, allowing businesses to manage payment operations without leaving their Salesforce environment. Developed by AppFrontier, the platform enables organizations to process payments directly from Salesforce pages, automate recurring billing, manage collections, and provide customers with self-service payment options. Chargent supports more than 30 payment gateway integrations, making it one of the most flexible Salesforce payment platforms available. Businesses can send secure payment requests through email and text messages, streamline call center payment collection, and improve cash flow through automated collections and recurring billing workflows. The platform enhances security through tokenization, ensuring sensitive payment information is never stored directly within Salesforce while reducing PCI compliance risks. Advanced features such as smart payment routing, multi-gateway tokenization, custom checkout experiences, and REST APIs provide extensive flexibility for developers and enterprise organizations. Chargent also integrates with Salesforce Experience Cloud, Commerce Cloud, Billing, and Data Cloud, enabling organizations to unify payment processing with customer engagement and revenue management processes.

Pros & Cons

Pros
  • Strong tokenization security minimizes compliance burdens and sensitive data exposure.
  • Extensive automation improves collections efficiency and accelerates business cash flow.
  • Automates recurring billing reducing administrative workload and missed payment risks.
  • Supports numerous payment gateways providing exceptional flexibility and scalability options.
Cons
  • Implementation complexity may require Salesforce administration and technical expertise.
  • Primarily beneficial for organizations heavily invested in Salesforce ecosystems.
  • Advanced customization features may increase setup and maintenance requirements.
  • Pricing information is not publicly available requiring direct vendor consultation.

Features

Key features

Salesforce Integration

Processes payments directly within Salesforce objects to maintain a unified customer data view.

Recurring Billing

Automates subscription management and scheduled payments to improve revenue predictability.

Automated Collections

Manages payment recovery processes to reduce missed revenue and involuntary churn.

Payment Request

Sends secure payment links via email or text to allow customers to pay independently.

Payment Console

Enables call center and sales teams to process payments securely from any Salesforce page.

Multi-Gateway Tokenization

Supports routing payments across multiple gateways to optimize fees and reliability.

Card Surcharging

Automatically calculates and adds credit card processing fees to transactions for cost recovery.

Additional features

Account Updater

Automatically notifies customers to update expiring credit card information.

Chargent Anywhere

Allows payment processing from any standard or custom Salesforce object.

Experience Cloud Payments

Enables authenticated or guest users to pay directly through Salesforce portals.

Smart Payment Routing

Automates gateway selection to optimize processing costs and authorization rates.

Custom Checkout

Provides branded, consistent payment experiences to increase conversion rates.

Chargent Terminal

Supports secure in-person payment processing via connected card readers.

Data Cloud Integration

Connects payment activities to Salesforce Data Cloud for deeper customer insights.

Commerce Cloud Integration

Removes payment friction by connecting gateways to Salesforce Commerce Cloud.

Billing Integration

Automates quote-to-cash processes by connecting gateways to Salesforce Billing.

PCI Compliance Tools

Reduces compliance scope through secure tokenization and data handling.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
3
Interface languages
7
Billing currencies

Interface languages

EnglishChinese (Simplified)Chinese (Traditional)

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇺🇸USD

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