About Chargent
A Salesforce-native payment processing application that enables businesses to collect payments, manage recurring billing, and automate collections directly within their CRM. Supports 30+ payment gateways and offers tools for secure tokenization.
Chargent by AppFrontier is a specialized payment processing solution built natively for the Salesforce ecosystem. It is designed for organizations that need to centralize their revenue collection, billing, and customer data within their existing CRM. By enabling payment processing directly on any Salesforce object, Chargent eliminates the need for manual data entry and provides a 360-degree view of customer financial interactions. The platform excels in automation, offering robust features for recurring billing, automated collections, and payment recovery, which help businesses reduce administrative overhead and involuntary churn. With support for over 30 payment gateways, it offers significant flexibility for companies to choose their preferred processors while maintaining a consistent workflow. The inclusion of advanced features like smart payment routing, multi-gateway tokenization, and card surcharging makes it a powerful tool for mid-market and enterprise organizations looking to optimize their payment operations. While the platform is highly capable, its deep integration with Salesforce means it is best suited for teams already invested in the Salesforce ecosystem.
Pros & Cons
- Native Salesforce integration allows for seamless payment processing within existing CRM workflows.
- Comprehensive automation tools for recurring billing and collections significantly reduce manual effort.
- Supports a wide range of over 30 payment gateways for maximum flexibility.
- Advanced features like card surcharging and smart routing help optimize processing costs.
- Highly rated support team provides extensive documentation and hands-on assistance.
- Pricing is structured for larger organizations and may be cost-prohibitive for small businesses.
- Requires a solid understanding of Salesforce administration to fully configure and maintain.
- Advanced customizations may require developer knowledge or additional professional services.
- Feature availability is dependent on the specific payment gateway chosen by the user.
Features
Key features
Processes payments directly within Salesforce objects to maintain a unified customer data view.
Automates subscription management and scheduled payments to improve revenue predictability.
Manages payment recovery processes to reduce missed revenue and involuntary churn.
Sends secure payment links via email or text to allow customers to pay independently.
Enables call center and sales teams to process payments securely from any Salesforce page.
Supports routing payments across multiple gateways to optimize fees and reliability.
Automatically calculates and adds credit card processing fees to transactions for cost recovery.
Additional features
Automatically notifies customers to update expiring credit card information.
Allows payment processing from any standard or custom Salesforce object.
Enables authenticated or guest users to pay directly through Salesforce portals.
Automates gateway selection to optimize processing costs and authorization rates.
Provides branded, consistent payment experiences to increase conversion rates.
Supports secure in-person payment processing via connected card readers.
Connects payment activities to Salesforce Data Cloud for deeper customer insights.
Removes payment friction by connecting gateways to Salesforce Commerce Cloud.
Automates quote-to-cash processes by connecting gateways to Salesforce Billing.
Reduces compliance scope through secure tokenization and data handling.
Pricing
Monthly plans
Billed annually; price scales with usage.
Source: vendor pricing page →Billed annually; price scales with usage.
Source: vendor pricing page →Customized pricing based on transaction volume and unique business needs.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to Chargent
.png){kind=small}
WebPay
WebPay is a payment gateway software from WebPay that provides a full-featured solution for processing…
Verifi Global Payment Gateway
Verifi Global Payment Gateway is a payment processing platform from Visa that provides secure transaction…
Vella
Vella is a multi-currency banking software from Vella Finance that provides a convenient banking use.…
Moniepoint
Moniepoint is a financial management software from Moniepoint Microfinance Bank that supports small business transactions.…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About Chargent
A Salesforce-native payment processing application that enables businesses to collect payments, manage recurring billing, and automate collections directly within their CRM. Supports 30+ payment gateways and offers tools for secure tokenization.
Chargent Details
Chargent's In-App Market Place
Does Chargent have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
6
Mini Apps
Chargent Order Builder: Allows users to create and process orders directly within Chargent
eliminating the need for manual order entry.
Chargent Anywhere: Provides users with the ability to process payments directly within Salesforce
streamlining the payment process.
Chargent Terminal: Enables users to securely process in-person payments through a connected card reader
offering a convenient solution for businesses with physical storefronts.
Pricing Options
Plans
Monthly plans
Billed annually; price scales with usage.
Source: vendor pricing page →Billed annually; price scales with usage.
Source: vendor pricing page →Customized pricing based on transaction volume and unique business needs.
Source: vendor pricing page →Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥)
Pros & Cons
- Native Salesforce integration allows for seamless payment processing within existing CRM workflows.
- Comprehensive automation tools for recurring billing and collections significantly reduce manual effort.
- Supports a wide range of over 30 payment gateways for maximum flexibility.
- Advanced features like card surcharging and smart routing help optimize processing costs.
- Highly rated support team provides extensive documentation and hands-on assistance.
- Pricing is structured for larger organizations and may be cost-prohibitive for small businesses.
- Requires a solid understanding of Salesforce administration to fully configure and maintain.
- Advanced customizations may require developer knowledge or additional professional services.
- Feature availability is dependent on the specific payment gateway chosen by the user.
Chargent's Support Options
Email Address
support@appfrontier.comContact
415-275-1115Documentation
https://appfrontier.com/documentation/support-docsCommunity Forums
https://appfrontier.com/success/Live Chat
AvailableChargent's Alternatives
WebPay
WebPay is a payment gateway software from WebPay that provides a full-featured solution for processing…
Verifi Global Payment Gateway
Verifi Global Payment Gateway is a payment processing platform from Visa that provides secure transaction…
Vella
Vella is a multi-currency banking software from Vella Finance that provides a convenient banking use.…
Moniepoint
Moniepoint is a financial management software from Moniepoint Microfinance Bank that supports small business transactions.…
.png&w=96&q=75){kind=small}
