Checktel logo

Checktel

by Checktel
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorChecktel
Year launched
StatusActive
LocationUSA
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Checktel

Checktel is a call recording software from Checktel that offers automatic telephone call recording for on-premise business environments. It combines call recording, software application, and easy downloads so businesses can ensure compliance and maintain records of important conversations. Supporting both VoIP SIP trunk and cloud telephony, Checktel is versatile in its application across different telecommunication systems. Users can also take advantage of the software’s translation feature, which aids in understanding calls conducted in various languages. Key capabilities: Call Recording Software Application Downloads Translate Best for: businesses that need reliable call recording solutions for compliance and quality assurance.

Checktel by Checktel is a comprehensive call recording software designed to meet the needs of businesses looking to improve customer service, ensure compliance, and enhance quality assurance. Standout features of Checktel include its easy-to-use interface, robust recording capabilities, and seamless integration with existing communication systems. The user interface of Checktel is intuitive and user-friendly, making it easy for users to navigate and access the various features and functions. The design is clean and modern, with a focus on streamlining the recording process and providing users with a seamless experience. Unique design elements such as customizable dashboards and real-time monitoring tools enhance user experience, allowing for greater control and efficiency in managing calls. One core functionality that sets Checktel apart from its competitors is its advanced recording capabilities. The software can capture and store high-quality recordings of calls, along with metadata such as call duration, caller ID, and call date/time. This detailed information can be used for analysis, evaluation, and training purposes, helping businesses improve customer service and identify areas for improvement.

Pros & Cons

What users like
  • +Comprehensive Compliance Recording: Meets regulatory requirements across various industries.
  • +AI-Powered Features: Utilizes AI for deepfake detection and intelligent recording.
  • +Multi-Platform Support: Integrates with major communication platforms.
  • +Scalability: Suitable for both small businesses and large enterprises.
  • +Advanced Analytics: Offers speech analytics for quality assurance and customer retention.
What users flag
  • Limited Information on Support Options: Specific support channels are not detailed.
  • No In-App Marketplace: Lacks an in-app marketplace for additional features or services.
  • No Mini Apps: Does not offer smaller applications or features within the software.
  • Language Availability: Currently available only in English.

Features

Key features

Call Recording, Real-time Monitoring, Call Playback, Quality Assurance, Performance Evaluation, Compliance Recording, Metadata Tagging, Multi-channel Recording, Cloud-based Storage, Integration with CRM/EHR systems.

Additional features

User-friendly interface, Real-time call recording, Cloud storage integration, Customizable settings, Advanced search and filtering options, Secure data encryption, Multi-platform compatibility, Call monitoring and playback, Quality assurance tools, Detailed analytics and reporting.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
1
Interface languages
15
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇨🇿CZK🇵🇱PLN🇷🇺RUB🇮🇳INR🇧🇷BRL

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