Chorus logo

Chorus

0(0 reviews)
Software Status:Active

About Chorus

Chorus is a conversation analytics software from ZoomInfo that provides insights into sales calls and meetings. It includes call recording, real-time transcription, and AI-driven feedback so teams can analyze performance effectively. The platform helps sales leaders understand customer interactions and improve coaching strategies. Chorus captures key moments in conversations, offering analytics to drive decision-making. Key capabilities: call recording real-time transcription AI-driven insights performance analytics conversation metrics Best for: sales teams that need to evaluate and refine their communication techniques.

Chorus Details

Vendor
ZoomInfo
Year Launched
2015
Location
465 California St, San Francisco, California 94104, US
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Chinese, Japanese, Korean, Russian, Arabic, Hindi, Turkish, Thai.
Users
Sales Manager, Inside Sales Representative, Sales Coach, Sales Enablement Specialist, Sales Analyst, Sales Operations Manager, Customer Success Manager
Industries Served
Sales, Marketing, Technology, Training and Enablement, Customer Success, Engineering, Product Development.
Tags
Call Recording, Inside Sales, Sales Coaching, Sales Enablement, Sales Forecasting, Sales Tracking, Speech Analytics

Chorus's In-App Market Place

Does Chorus have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), INR (₹), HKD ($), SGD ($), KRW (₩)

Pros & Cons

  • Easy to use UI: The interface is user-friendly and straightforward.
  • Coaching Features: Allows managers to leave comments directly on call recordings for feedback and coaching purposes.
  • Automatic Recording: Chorus can automatically join calls, eliminating the need for manual recording activation.
  • Integrations: Integrates with various tools like Zoom and Salesforce.
  • Benefits for New Hires: New team members can learn from listening to successful calls.
  • Call Analytics: Provides insights into call performance, such as talk time and filler words.
  • Transcriptions: Creates transcripts of calls for easier review and searchability.
  • Sharing Capabilities: Allows sharing specific call snippets with colleagues for targeted feedback.
  • Occasional Integration Issues: There can be occasional problems with joining specific meetings.
  • Transcription Accuracy: Some users report that the transcription accuracy might not be perfect.
  • Limited Editing Features: Lacks the ability to easily edit clips for sharing specific portions of a call.
  • Privacy Concerns: Some users express concerns about managers having access to all calls without prior notice.

Chorus's Support Options

Chorus's Alternatives