About CircleLoop
CircleLoop is a cloud-based phone system software from CircleLoop that provides business communication solutions. It includes features such as virtual phone numbers, call recording, and team messaging so users can manage their communications effectively. CircleLoop supports multiple devices, allowing for flexibility in how and where calls are made. It also offers integration with popular CRM systems for simplified access to customer information. Key capabilities: virtual phone numbers call recording team messaging multi-device support CRM integration Best for: small to medium-sized businesses that need a reliable and scalable phone system.
CircleLoop is a robust cloud-based phone system that offers a comprehensive suite of features designed to streamline business communications. Its user-friendly interface, coupled with powerful functionalities, makes it a suitable solution for businesses of all sizes. The platform empowers users to make and receive calls, transfer calls, set up call forwarding rules, access voicemail messages, record calls, host conference calls, and port existing phone numbers. One of CircleLoop's standout features is its seamless integration with popular business tools like HubSpot, Pipedrive, and Zapier. This integration capability enhances efficiency and streamlines workflows. Additionally, CircleLoop prioritizes user experience by providing excellent customer support through email, phone, and live chat, along with comprehensive documentation, tutorials, and a knowledge base. Deployment of CircleLoop is straightforward, as it's a cloud-based solution accessible through a web browser or mobile app. This eliminates the need for on-premise hardware or software, making it easy to deploy and manage. Pricing is flexible, with pay-as-you-go plans that cater to businesses of varying sizes.
Pros & Cons
- +Excellent customer support, with staff going above and beyond to assist users.
- +Simple and easy-to-use interface.
- +Affordable pricing compared to other phone apps.
- +Integrates seamlessly with CRM software, such as ZOHO.
- +Provides both desktop and mobile apps for convenience.
- −Customer service can be slow to respond, requiring follow-up.
- −Occasional call transfer issues, including lag and missed calls.
- −Text messaging system lacks notifications.
- −Some setup and call routine rules are complex.
- −Inconsistent call logging and connection issues.
Features
Key features
- 1. Self-Service
- Add and manage numbers, settings, and users easily without needing technical expertise.
- 2. Desktop and Mobile Apps
- Make and receive calls on mobile and desktop devices.
- 3. Number Porting
- Keep your existing phone number when switching to CircleLoop.
- 4. Voicemail Transcription
- Voicemails are converted to text and sent to email or activity feed.
- 5. Call Transfer
- Transfer calls to teams or other numbers.
- 6. Call Recording
- Record calls for training and analysis purposes.
- 7. Out of Hours Routing
- Set up different routing for calls outside business hours.
- 8. Conference Calling
- Includes a dedicated conference room for every user.
- 9. Call Forwarding
- Redirect calls to mobile phones or landlines.
Additional features
- 1. VoIP Technology
- Cloud-based VoIP phone system
- 2. Call Routing & Menus
- Set up call menus to guide customers to the right department or person
- 3. Call Analytics
- Track call performance and gather insights to optimize productivity
- 4. Mobile App
- Use the mobile app to stay connected while on the go
- 5. Deskphone Support
- Compatible with desk phones for businesses that still require hardware
- 6. Integrations
- Works with CRM systems like HubSpot, Pipedrive, Xero, and more
- 7. Notifications
- Real-time notifications for voicemails, calls, and activity
- 8. Customizable Call Greetings
- Create personalized call greetings for your business
- 9. Secure Communication
- Encrypted VoIP calls for secure conversations
Pricing
Monthly plans
Pay As You Go Plan
GBP 5
Unlimited Plan
GBP 15
Countries & Languages
Available in
Interface languages
Billing currencies
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About CircleLoop
CircleLoop is a cloud-based phone system software from CircleLoop that provides business communication solutions. It includes features such as virtual phone numbers, call recording, and team messaging so users can manage their communications effectively. CircleLoop supports multiple devices, allowing for flexibility in how and where calls are made. It also offers integration with popular CRM systems for simplified access to customer information. Key capabilities: virtual phone numbers call recording team messaging multi-device support CRM integration Best for: small to medium-sized businesses that need a reliable and scalable phone system.
CircleLoop Details
CircleLoop's In-App Market Place
Does CircleLoop have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
Pay As You Go Plan
GBP 5
Unlimited Plan
GBP 15
Accepted Payment Currencies
Gbp (£)
Pros & Cons
- Excellent customer support, with staff going above and beyond to assist users.
- Simple and easy-to-use interface.
- Affordable pricing compared to other phone apps.
- Integrates seamlessly with CRM software, such as ZOHO.
- Provides both desktop and mobile apps for convenience.
- Customer service can be slow to respond, requiring follow-up.
- Occasional call transfer issues, including lag and missed calls.
- Text messaging system lacks notifications.
- Some setup and call routine rules are complex.
- Inconsistent call logging and connection issues.
CircleLoop's Support Options
CircleLoop's Alternatives
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