Clarity Hotel Manager logo

Clarity Hotel Manager

by Clarity Hospitality Software Solutions · Since 1994
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SoldAvailable globally
Quick facts
VendorClarity Hospitality Software Solutions
Year launched1994
StatusSold
LocationAirborne Rd, Auckland, Auckland 0632, NZ
Countries servedGlobal
Languages10
Integrations
Free tier
Free trial
Contact sales

About Clarity Hotel Manager

Clarity Hotel Manager is a hotel management software from McKesson that supports the operational needs of hotel staff and management. It combines property management, guest management, and revenue management features so that hotels can effectively manage bookings and improve their resources. This software provides tools for handling reservations, tracking guest preferences, and generating financial reports. Key capabilities: property management guest management revenue management reporting billing Best for: hotel operators and management teams that need to simplify their daily operations and improve guest experiences.

Clarity Hotel Manager is a property management software system designed to help medium to large hotels and hotel chains run daily operations more efficiently. It serves as a comprehensive PMS that brings together core hospitality functions such as reservations, guest management, billing and invoicing, rate and yield controls, and detailed reporting into a single platform. Users can manage group bookings, room availability, inventory, and promotions while accessing analytics that support smarter decisions about pricing and performance. The system offers both cloud hosted and on premise deployment options, providing teams flexibility in how they access and maintain data. Its features include automated guest confirmations and follow ups to reduce manual work and improve service consistency. Hotels using Clarity Hotel Manager can track detailed guest histories, helping personalise service and encourage repeat business, and the reporting tools cover financial, statistical, and occupancy insights to aid planning and review. Backed by support services, the software is valued for its integration capabilities and feature set, which help streamline operations and increase staff productivity across front office and back office tasks.

Pros & Cons

What users like
  • +Built for medium and large hotels or hotel chains with robust reservation and guest modules.
  • +Offers a mix of analytics, reporting, and pricing help that supports strategic decisions.
  • +Can be hosted in the cloud or on site depending on infrastructure needs.
  • +Automates communications like confirmations and follow-ups to reduce front desk workload.
  • +Comprehensive guest history and profile tools help drive loyalty and repeat bookings.
What users flag
  • Public independent user reviews and ratings are sparse, making direct comparison with large global systems tricky.
  • Some interface elements like reservation tables can feel crowded.
  • Detailed modern features like mobile check-in or self-service portals aren’t strongly documented publicly.
  • Feature depth for advanced housekeeping or maintenance workflows is less visible in summaries.

Features

Key features

Comprehensive Reservation Management; Handles bookings for individuals, groups, and online integrations in real time.
Guest Management and History; Stores detailed guest profiles, preferences, and stay history to improve service and repeat business.
Financial and Analytics Reporting; Provides financial reports, statistical graphs, dashboards, and analytics for business decision support.
Automated Guest Communications; Automated confirmation and follow‑up messaging to guests to streamline operations.
Flexible Rate and Yield Tools; Tools for rate management, inventory control, promotions, and yield strategies.

Additional features

Cloud or On‑Premise Hosting Options; Can be deployed in the cloud or on property infrastructure to match IT preferences.
Group and Package Control; Manages groups, packaged offers, and promotional allocations.
Extensive Financial Set of Tools; Supports billing, accounting summaries, and audit-style reports.
Inventory and Allocation Control; Tracks inventory levels, room allocations, and availability.
Detailed Statistical Reporting; Provides graphs and detailed data comparing performance year-on-year and other metrics.
Yield and Revenue Management; Tools to help maximise revenue through pricing strategies.
Guest Confirmation Automation; Sends confirmations and follow-ups without manual work.
Guest History and CRM Elements; Maintains guest history for repeat business and service personalisation.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
10
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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