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Clootrack

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Software Status:Active

About Clootrack

Clootrack is an AI Super Agent software from Clootrack designed for Voice of the Customer insights. It combines extensive VoC data analysis, AI-driven decision briefs, and user review management to help organizations understand customer sentiments and improve business outcomes. Clootrack offers the ability to eliminate duplicate reviews from the same user, ensuring accuracy in feedback collection. With more than 150 enterprises trusting its capabilities, Clootrack supports organizations in harnessing valuable customer insights for strategic decisions. Key capabilities: AI-driven analysis Duplicate review elimination VoC data aggregation Insight generation Customer sentiment tracking Best for: businesses and enterprises that need to understand customer feedback for informed decision-making.

Clootrack Details

Vendor
Clootrack
Year Launched
2017
Location
Suite 350, 2093A, Philadelphia Pike, Claymont, Delaware, 19703, USA
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese
Users
Customer experience managers, Market research analysts, Product managers, Marketing teams, Contact center managers, Business analysts, Consultants
Industries Served
Retail & E-commerce, Banking & Financial Services, Hospitality & Travel, Healthcare, Automotive, Telecommunications, Consumer Goods, Technology & Software, Insurance, Entertainment & Media
Tags
Customer Engagement, Clootrack

Clootrack's In-App Market Place

Does Clootrack have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹)

Pros & Cons

  • Consolidates 100% customer feedback with 1,000+ connectors for comprehensive insights.
  • Provides patented, unbiased thematic analysis for identifying unknown patterns.
  • Multi-level drill-down reporting helps uncover the "why" behind customer experiences.
  • Highly customizable workflows, data sources, and reports for tailored insights.
  • Fast setup with fully managed services and data analyst support.
  • GenAI assistance offers lightning-fast stakeholder answers and recommendations.
  • Proven results like reduced churn (35%), improved NPS/CSAT scores (18%), and faster product development (3X).
  • Supports over 55 languages with 94.5%+ accuracy in analysis.
  • Enterprise-grade security (HIPAA, GDPR, ISO27001) ensures robust data protection.
  • Initial learning curve may be steep for non-technical users.
  • Advanced customization may overwhelm smaller teams or businesses.
  • Pricing details are not transparent and may be a concern for budget-conscious organizations.
  • Requires careful onboarding to fully utilize its extensive functionalities.

Clootrack's Support Options

Email Address

contactus@clootrack.com

Contact

+1 (302) 204-1872

Chatbot

Available

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