CloudShope logo

CloudShope

by CloudShope Technologies · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorCloudShope Technologies
Year launched2016
StatusActive
LocationCloudShope Technologies Pvt. Ltd., 7th Floor, Express Trade Tower 2,Sector-132, Noida, Uttar Pradesh 201301, IN
Countries servedGlobal
Languages7
Integrations
Free tier
Free trial
Contact salesYES

About CloudShope

CloudShope is a digital commerce platform from CloudShope Technologies that supports online retail operations. It includes tools for inventory management, order processing, and customer relationship management so businesses can effectively manage their online sales. The platform is designed to help retailers create customized online stores and track sales performance. Additionally, it offers analytic reports and integrates with payment gateways to facilitate transactions. Key capabilities: inventory management order processing customer relationship management analytic reporting payment gateway integration Best for: retailers that need a comprehensive solution for managing their online sales and customer interactions.

CloudShope is a powerful cloud telephony platform that leverages artificial intelligence to optimize business communications. It offers a wide range of services, including IVR, bulk voice calls, chatbots, call masking, and marketing automation, making it a versatile solution for businesses of all sizes. The platform is built on a reliable cloud infrastructure that ensures 24/7 availability, scalability, and high performance. With robust integrations to CRM systems and other third-party tools, CloudShope provides a seamless experience for businesses aiming to streamline operations and enhance customer engagement. Its intuitive design and flexible customization options further enhance its appeal as a comprehensive communication solution. The platform’s user-friendly interface simplifies complex telephony processes, making it accessible even to non-technical users. Features like AI-powered integrations and automated lead management are easily manageable via intuitive dashboards. It supports integration with leading tools such as Google AI, Amazon AI, IBM AI, and CRM systems, allowing businesses to centralize and optimize their workflows. This compatibility ensures that CloudShope adapts to a variety of business needs and continues to grow alongside its users.

Pros & Cons

What users like
  • +Comprehensive telephony features.
  • +Seamless integration with CRMs and third-party tools.
  • +Scalable and customizable solutions.
  • +Highly responsive customer support
What users flag
  • Pricing details are not publicly available.
  • May require technical expertise for advanced customization.

Features

Key features

IVR Services
Offers multi-level IVR with unlimited channels, ensuring smooth call management.
AI Integration
Supports Google, Amazon, and IBM AI tools for advanced functionality.
Custom Solutions
Provides fully customizable telephony systems tailored to specific business needs.
Chatbots
Includes WhatsApp and web chatbots for automated customer engagement and support.
Call Masking
Ensures secure communication by masking caller identities in two-way calls.

Additional features

Toll-Free Numbers
Professional customer greetings and IVR services to enhance brand presence.
Bulk Voice Calls
Features like custom caller ID and callback options for efficient campaign management.
App-Based Dialers
Scalable dialers with inbound/outbound call tracking and CRM integration.
WhatsApp Chatbots
AI-powered bots with multimedia and team communication capabilities.
Marketing Automation
Tools for automating lead management and customer outreach.
Click-to-Call
Simplifies customer interactions by enabling direct calls from web interfaces.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
10
Billing currencies

Interface languages

EnglishHindiSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇮🇳INR🇨🇳CNY🇷🇺RUB🇧🇷BRL

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