About Cockpit IT Service Manager
Cockpit IT Service Manager is a solid ITSM solution designed for organizations seeking structured control over their IT operations.
Cockpit IT Service Manager Details
Vendor
Cockpit
Year Launched
2005
Location
5 rue du Général Bertrand 75007 Paris - France
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, French
Users
IT Managers, IT Technicians, Help Desk Analysts, System Administrators, Network Engineers, IT Support Specialists
Industries Served
Healthcare, Education, Finance, Retail
Tags
ITSM, Service Desk, IT service management, incident management, problem management, change management, asset management, ticketing system, service level agreements
Cockpit IT Service Manager's In-App Market Place
Does Cockpit IT Service Manager have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (CA$), AUD (A$), JPY (¥), CHF (CHF), HKD (HK$), SGD (S$), SEK (kr), NOK (kr)
Pros & Cons
- Offers customizable reporting and analytics for performance monitoring
- Enhances user experience with self-service portal for quick resolution of issues
- Strong asset and configuration management capabilities provide deep visibility into IT infrastructure and dependencies
- Robust reporting and analytics tools help organizations track performance metrics and improve service delivery outcomes
- User interface may feel outdated compared to newer ITSM platforms with more modern design standards
- Limited global brand recognition may reduce availability of community support and third-party resources
- Setup and configuration can be complex for smaller teams without dedicated IT service management expertise
- Lack of a built-in marketplace restricts easy expansion with plug-and-play third-party extensions
Cockpit IT Service Manager's Support Options
Documentation
https://api.cockpit-itsm.com/