About sDesk
sDesk is a lightweight and practical help desk solution designed primarily for small to medium-sized teams seeking an efficient way to manage customer support operations.
sDesk Details
Vendor
sDesk
Year Launched
2018
Location
71-75 Shelton St, London WC2H 9JQ,
Deployment
cloud
Training Options
live online
Countries Served
All Countries
Languages
English
Users
IT Administrators, Help Desk Analysts, Security Analysts, Network Engineers
Industries Served
Healthcare, Education, Finance, Retail, Manufacturing, Technology
Tags
ITSM, helpdesk, ticketing system, asset management, incident management, change management
sDesk's In-App Market Place
Does sDesk have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), RUB (₽)
Pros & Cons
- Comprehensive service catalog streamlines the process of requesting and delivering IT services
- Customizable dashboards and reports provide real-time insights into IT performance and productivity
- Integration with other IT tools and systems enhances overall efficiency and collaboration
- User-friendly interface makes it easy for IT professionals to navigate and utilize the software effectively.
- Lack of detailed public documentation makes it harder to evaluate full capabilities before committing to the platform
- Minimal customization options for advanced enterprise use cases requiring highly tailored workflows and system configurations
- No widely recognized marketplace for plugins or extensions reduces scalability for growing businesses with complex needs
- Reporting and analytics features may not be as advanced or granular as those offered by leading competitors
sDesk's Support Options
Email Address
info@sdesk.co.ukContact
+44 (0) 20 3574 9082