CocoFax logo

CocoFax

by CocoFax · Since 2019
No reviews yet
Active1+ countriesCloud
Quick facts
VendorCocoFax
Year launched2019
StatusActive
Locationsingapore, SG
Countries served1+
Languages11
Integrations7+
Free tier
Free trialYES
Contact sales

About CocoFax

CocoFax is a fax software from CocoFax that offers electronic faxing solutions. It provides features such as online faxing, fax storage, and an API for integration so users can send and receive faxes without a physical machine. With CocoFax, users can access their faxes from any device with internet connectivity. The service ensures security and privacy with encryption protocols, making it suitable for sensitive documents. Key capabilities: online faxing fax storage secure transmission e-signature support integration with email Best for: businesses and professionals that need a reliable method for sending and receiving faxes electronically.

CocoFax is a modern and user-friendly online fax service that replaces the need for traditional fax machines by allowing users to send and receive faxes directly from any internet-connected device such as a computer, smartphone, or tablet. It integrates seamlessly with popular platforms like Google Drive, Microsoft Office, and email systems, making it a flexible option for both individuals and businesses. The platform emphasizes security and compliance, offering end-to-end encryption and adhering to international standards such as HIPAA and GDPR, which makes it suitable for handling sensitive documents in sectors like healthcare, education, and government. One of its strongest advantages is ease of setup and use — many users appreciate how quickly they can begin faxing without technical expertise or additional hardware. CocoFax also provides free or customizable fax numbers and scalable plans that accommodate different usage levels, from small businesses to larger enterprises. However, customer reviews reveal some consistent weaknesses, including reports of slow or unresponsive customer support, unclear cancellation policies, automatic renewals without proper notifications, and occasional transmission failures when sending or receiving faxes.

Pros & Cons

What users like
  • +Eliminates the need for physical fax machines, reducing costs and paper use.
  • +Compliant with privacy and security standards, making it suitable for regulated industries.
  • +Highly flexible and scalable, suitable for both individuals and large teams.
  • +Integrates easily with office productivity tools and workflow systems.
  • +Cloud storage enables quick access to past faxes and simplifies audits or reporting.
What users flag
  • Internet connection is required; limited offline usability.
  • Pricing varies by plan and may increase for high-volume faxing.
  • Migration from traditional fax systems may need setup or customization.
  • Advanced features like fax API and team administration are only available on higher-tier plans.
  • Some legacy hardware integrations may not be supported.

Features

Key features

Email-to-Fax & Fax-to-Email
Allows users to send faxes directly from email and receive them as secure PDF attachments in their inbox.
Cross-Platform & Device Support
Works seamlessly across web browsers, desktop applications (Windows and Mac), and mobile devices (Android and iOS).
International Coverage & Free Fax Number
Provides local or toll-free fax numbers and supports sending and receiving faxes globally.
Secure & Compliant
Uses encryption and adheres to HIPAA and GDPR standards for data privacy and document protection.
Team & Business Features
Includes an admin panel for user management, supports multiple team members, integrates with Google Workspace and Slack, and offers a fax API for developers.

Additional features

Fax by Email Attachments
Users can attach Word, Excel, PDF, or image files to send as fax instantly.
Cloud Storage & Searchable Archive
Automatically stores all faxes in the cloud with easy search and retrieval functionality.
Fax Number Porting & Multiple Recipients
Supports porting existing fax numbers and sending to multiple contacts simultaneously.
Advanced Delivery Controls
Includes scheduled faxing, automatic retry on failed sends, and spam or blacklist filters.
Integration with Cloud Tools
Works with Google Docs, Microsoft Word, and Chrome extensions for efficient fax workflows.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Lite

USD 4.99

Basic

USD 9.99

Premium

USD 16.99

Countries & Languages

1
Countries served
11
Interface languages
9
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchRussianChineseJapaneseKorean.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB

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