About Comcast Business VoiceEdge

Comcast Business VoiceEdge is a unified communications platform from Comcast designed for enterprise communication and collaboration. It provides features like phone extensions ranging from 3 to 6 digits, self-service options to manage calls, and integration with Webex for hybrid meetings and messaging. This helps businesses simplify their communication processes and foster collaboration across teams. Additionally, Comcast Business VoiceEdge offers various products and services tailored to the needs of enterprises. Key capabilities: phone extension management self-service call management Webex integration cloud-based solutions unified communications features Best for: enterprises that need effective communication tools for their hybrid work environments.

Comcast Business VoiceEdge Details

Vendor
Comcast
Year Launched
1963
Location
Comcast Center Campus Philadelphia, PA 19103, US
Deployment
cloud, ios, android
Training Options
documentation
Countries Served
All Countries
Languages
English
Users
Entrepreneurs, small business owners, solopreneurs, and companies
Industries Served
Retail, Financial Services, Restaurants, Healthcare, Government, Education, Manufacturing
Tags
Business Phone Systems, Comcast Business VoiceEdge

Comcast Business VoiceEdge's In-App Market Place

Does Comcast Business VoiceEdge have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), CAD (C$), EUR (€), GBP (£), AUD (A$), JPY (¥)

Pros & Cons

  • Reliable phone connections with no dropped calls or poor audio quality.
  • The ability to build and manage a customizable phone tree.
  • Quick setup and easy installation.
  • Excellent call quality that isn't affected by weather.
  • Customer service is responsive, offering quick replies when contacted.
  • Limited options for handling on-hold calls and small call history window.
  • The online system is not user-friendly, even for those with minimal computer -experience.
  • Lacks useful features compared to competitors, such as visibility into employee call status.
  • Difficult to troubleshoot and get effective support, often requiring repeated contact.

Comcast Business VoiceEdge's Support Options

Comcast Business VoiceEdge's Alternatives