Confer With logo

Confer With

by Confer With · Since 2020
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ActiveAvailable globallyCloud
Quick facts
VendorConfer With
Year launched2020
StatusActive
LocationConfer With, 81 Rivington St, London EC2A 3AY
Countries servedGlobal
Languages1
Integrations
Free tier
Free trialYES
Contact sales

About Confer With

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Confer With by Confer With - Omilia is a conversational marketing platform that aims to revolutionize customer engagement and shopping experiences through innovative live chat technology. Its standout feature is the ability to provide personalized, interactive shopping consultations in real-time, allowing customers to engage with products and make informed purchasing decisions. The user interface of Confer With is designed with usability in mind, featuring a clean and intuitive layout that enhances the overall user experience. The unique design elements such as customizable chat widgets and video conferencing capabilities make it easy for customers to navigate and interact seamlessly with sales representatives. One of the core functionalities that set Confer With apart from its competitors is its ability to integrate seamlessly with e-commerce platforms, allowing for a more personalized and engaging shopping experience. The software also offers advanced analytics and reporting tools that provide valuable insights into customer behavior and preferences, helping businesses tailor their marketing strategies accordingly. In terms of performance, Confer With excels in speed, efficiency, and reliability, even when managing large datasets or complex operations.

Pros & Cons

What users like
  • +Enhanced Customer Engagement – Real-time video consultations replicate in-store experiences.
  • +Seamless E-commerce Integration – Connects effortlessly with major e-commerce platforms.
  • +Improved Conversion Rates – Personalized interactions lead to higher sales.
  • +Flexible Deployment – Cloud-based solution accessible from various devices.
What users flag
  • Limited Language Support – Currently supports only English.
  • No In-App Marketplace – Lacks a marketplace for additional features or services.
  • API Limitations – Limited information on API availability for custom integrations.
  • Learning Curve – Users may require training to utilize all features effectively.

Features

Key features

Two-Way Video Communication – Engage customers in real-time video consultations.
Product Sharing – Display product images, videos, and descriptions during calls.
Virtual Shared Basket – Collaboratively add items to a shared shopping cart.
Appointment Scheduling – Book and manage customer appointments.
Live Reporting and Insights – Access real-time analytics on customer interactions.

Additional features

Customizable Live Video Widget – Tailor the video interface to match branding.
Chat Functionality – Text-based communication during video sessions.
Expert Dashboard – Centralized interface for consultants to manage interactions.
Product Recommendations and Add-Ons – Suggest complementary products to customers.
Product Search – Locate products using various attributes.
Customer and Expert Surveys – Gather feedback post-interaction.
Multi-Language and Multi-Currency Support – Cater to a diverse customer base.
Single Sign-On (SSO) – Streamline user access across platforms.
Advanced Real-Time Insights and Reporting – Detailed analytics for performance tracking.
Integration with E-commerce Platforms – Seamless connection with platforms like Shopify and Magento.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
17
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇨🇭CHF🇰🇷KRW🇳🇿NZD🇸🇪SEK🇷🇺RUB🇭🇰HKD🇳🇴NOK

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