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About ContactWise

ContactWise is a messaging API platform from ContactWise that provides carrier-grade SMS, WhatsApp Business API, and RCS messaging with a single developer-friendly API. It combines API Status, Changelog, and API Reference to help developers easily integrate messaging capabilities into their applications. Built for Indian startups and enterprises, ContactWise enables developers to start coding in minutes and send messages in just five minutes. The platform also includes a Postman Collection and a DLT Guide to facilitate testing and compliance. Key capabilities: carrier-grade SMS WhatsApp Business API RCS messaging API Status Changelog Best for: developers and businesses looking for efficient messaging solutions to improve customer communication.

ContactWise Details

Vendor
ContactWise
Year Launched
2018
Location
Unit 2, Tower House, Hoddesdon, EN11 8UR United Kingdom
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese
Users
Manager, Sales Representative, Customer Service Representative, IT Administrator
Industries Served
ContactWise primarily serves businesses seeking to improve their customer service and sales operations.
Tags
Contact Center, Customer Service, Sales, Cloud-Based, Communication Platform

ContactWise's In-App Market Place

Does ContactWise have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CNY (¥), CHF (CHF), SEK (kr), NZD ($), KRW (₩), INR (₹), RUB (₽), ZAR (R), BRL (R$), SGD ($), HKD (HK$), NOK (kr), MXN ($), TRY (₺)

Pros & Cons

  • Multi-Channel Support: Manage customer interactions across voice, SMS, and WhatsApp.
  • User-Friendly Interface: Intuitive design with drag-and-drop workflow creation.
  • Robust Integrations: Seamless connectivity with popular CRM and support platforms.
  • Scalability: Built on Microsoft Azure, ensuring reliability and scalability.
  • Advanced Routing Capabilities: Smart and skill-based routing for efficient call handling.
  • No In-App Marketplace: Absence of an in-app marketplace for additional features.
  • Language Availability: Currently available only in English.
  • Integration Limitations: May not integrate with all third-party applications.
  • No Mention of Mobile App: No information on a dedicated mobile application.

ContactWise's Support Options

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