About Convas
A customer feedback and product roadmap tool for SaaS and startups. It enables teams to gather feature requests, prioritize them through voting, and keep customers informed with automatic status updates.
Convas is a specialized customer feedback and product roadmap platform designed for SaaS companies and startups. It aims to bridge the communication gap between product teams and their users by providing a structured way to collect, analyze, and act on feature requests. The platform centers around a public-facing feedback page where users can submit ideas and upvote existing requests, providing product teams with data-driven insights into what features will provide the most value. Beyond collection, Convas includes a roadmap feature that allows teams to communicate their development plans and keep stakeholders informed. A key differentiator is its automated notification system, which alerts customers when a feature they requested has been shipped, helping to close the feedback loop and improve customer satisfaction. The platform also offers a widget for in-product feedback collection, ensuring that users can share their thoughts without leaving the application. While Convas is highly focused on feedback management, it integrates well into existing workflows, making it a practical choice for teams looking to move away from disorganized spreadsheets and toward a more transparent, customer-centric development process.
Pros & Cons
- Automated email notifications keep customers informed about the status of their requested features.
- Feature voting provides clear data on which requests are most important to the user base.
- The in-product widget allows for seamless feedback collection without disrupting the user experience.
- Customizable boards and tags help teams organize feedback for different products or categories.
- Provides built-in post moderation features to filter inappropriate content before publication.
- The platform is highly specialized and lacks broader project management capabilities found in all-in-one suites.
- Limits customer support options exclusively to chat channels with no telephone helpline access.
- Lacks automated merge tools to combine duplicate feature requests submitted by separate users.
- Fails to provide advanced user role permission levels for granular administration management.
- Excludes deep analytical reporting modules to segment feedback data by customer account revenue.
Features
Key features
Centralizes customer feedback and feature requests in a single, organized location.
Allows customers to upvote requests to help teams prioritize their product roadmap based on demand.
Shares upcoming features and development progress with customers and stakeholders.
Embeds a feedback collection tool directly into your own website or product.
Sends email updates to customers when requested features are launched or updated.
Additional features
Discusses feedback posts and ideas internally with team members.
Reviews feedback posts before they are published to the public page.
Uses your own company domain name for the feedback page.
Sets up separate boards for different products or feedback types.
Configures the feedback page to be private or public as needed.
Allows users to vote on features without requiring registration.
Organizes feedback posts using custom tags for better management.
Keeps customers informed of the current status of their feedback.
Pricing
Monthly plans
- 25 tracked users
- Unlimited team members
- Unlimited boards
- All integrations
- Core feedback page
- Public product roadmap
- Feedback widget
Cancel any time, free for open source projects
Source: vendor pricing page →- 100 tracked users included
- Unlimited team members
- Unlimited boards
- All integrations
- Custom domain
- Post moderation
Additional $15 per 100 tracked users, cancel any time
Source: vendor pricing page →- Private feedback page
- Unlimited tracked users
- Unlimited team members
- Unlimited boards
- All integrations
- Custom domain
- Post moderation
14 day free trial, cancel any time
Source: vendor pricing page →- Unlimited tracked users
- Unlimited team members
- Unlimited boards
- All integrations
- Custom domain
- Post moderation
- Internal comments
Cancel any time
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Convas
A customer feedback and product roadmap tool for SaaS and startups. It enables teams to gather feature requests, prioritize them through voting, and keep customers informed with automatic status updates.
Convas Details
Convas's In-App Market Place
Does Convas have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- 25 tracked users
- Unlimited team members
- Unlimited boards
- All integrations
- Core feedback page
- Public product roadmap
- Feedback widget
Cancel any time, free for open source projects
Source: vendor pricing page →- 100 tracked users included
- Unlimited team members
- Unlimited boards
- All integrations
- Custom domain
- Post moderation
Additional $15 per 100 tracked users, cancel any time
Source: vendor pricing page →- Private feedback page
- Unlimited tracked users
- Unlimited team members
- Unlimited boards
- All integrations
- Custom domain
- Post moderation
14 day free trial, cancel any time
Source: vendor pricing page →- Unlimited tracked users
- Unlimited team members
- Unlimited boards
- All integrations
- Custom domain
- Post moderation
- Internal comments
Cancel any time
Source: vendor pricing page →Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (CHF), Cny (¥), Inr (₹), Rub (₽), USD
Pros & Cons
- Automated email notifications keep customers informed about the status of their requested features.
- Feature voting provides clear data on which requests are most important to the user base.
- The in-product widget allows for seamless feedback collection without disrupting the user experience.
- Customizable boards and tags help teams organize feedback for different products or categories.
- Provides built-in post moderation features to filter inappropriate content before publication.
- The platform is highly specialized and lacks broader project management capabilities found in all-in-one suites.
- Limits customer support options exclusively to chat channels with no telephone helpline access.
- Lacks automated merge tools to combine duplicate feature requests submitted by separate users.
- Fails to provide advanced user role permission levels for granular administration management.
- Excludes deep analytical reporting modules to segment feedback data by customer account revenue.
Convas's Support Options
Email Address
support@convas.ioDocumentation
https://convas.io/docsConvas's Alternatives
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