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Software Status:Active

About Echofeed

Echofeed is a feedback collection platform from Echo Feedback that helps businesses gather customer insights. It combines Echo Digital, Echo Go, and Echo Index to support comprehensive feedback management. This platform allows organizations to capture, analyze, and respond to customer feedback effectively, improving overall service and product offerings. Echofeed also provides tools for businesses to become resellers and improve their feedback collection strategies. Key capabilities: Echo Digital Echo Go Echo Index What We Do Become a reseller Best for: businesses that need to systematically collect and analyze customer feedback for strategic decision-making.

Echofeed Details

Vendor
Echo Feedback
Year Launched
2017
Location
15 Djanie Ashie Road, East Legon, Accra, Greater Accra 00233, GH
Deployment
cloud
Training Options
Countries Served
All countries
Languages
English
Users
Marketing Managers, Customer Success Managers, Product Managers, UX and Research Specialists, Digital Strategy Consultants
Industries Served
Restaurants and Hospitality, Retail and E-commerce, B2B Services, Software and Digital Products, Customer Experience Agencies
Tags
Customer Feedback, Echofeed

Echofeed's In-App Market Place

Does Echofeed have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • Highly intuitive and modern user interface.
  • Focuses on the entire customer journey rather than just single surveys.
  • Centralized management makes it easy for teams to collaborate on feedback.
  • Public documentation and tutorials are currently less extensive than older competitors.
  • Primarily focused on web/digital touchpoints, which may limit specialized offline use cases.

Echofeed's Support Options

Echofeed's Alternatives