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Software Status:Active

About Convoso

Convoso is an outbound dialer software from Convoso that boosts contact rates and revenue. It provides advanced features, AI-powered sales capabilities, and tools for compliance navigation so businesses can drive more conversations. Convoso is designed to address industry-specific needs, including support for financial services, home services, insurance, lead generation, and real estate. The platform supports features like intelligent call routing, real-time reporting, and compliance management to help users effectively manage their outbound calling operations. Key capabilities: AI-powered sales intelligent call routing real-time reporting compliance management industry-specific support Best for: businesses in financial, insurance, and service sectors that need to improve their outbound sales efforts.

Convoso Details

Vendor
Convoso
Year Launched
2006
Location
Los Angeles, California
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, Arabic, Hindi.
Users
Sales teams, Telemarketing companies, Customer service teams, Recruitment teams, Contact centers, Lead generation teams
Industries Served
Sales and marketing, Telecommunications, Customer service, Recruitment, Healthcare, Financial services
Tags
Call Center, Convoso

Convoso's In-App Market Place

Does Convoso have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Cad (Can$), Aud (A$), Jpy (¥), Chf (chf), Cny (CN¥), Inr (₹), Rub (₽), Brl (R$)

Pros & Cons

  • Extensive features with customizable agent experience.
  • Intuitive system with helpful implementation team support.
  • Great and flexible dialer system, easy to use for contacting clients.
  • Good customer service with technical assistance.
  • Impressive results for end users and ease of use.
  • Effective omnichannel solution.
  • Excellent data control, reporting, and customizable dashboard.
  • Original workflow automation issues, requiring workarounds.
  • Dashboard integration with CRM was challenging.
  • Higher cost compared to sector average, with difficult deployment.
  • Persistent issues and bugs despite significant setup costs.

Convoso's Support Options

Email Address

support@convoso.com

Chatbot

Available

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