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Crewhu

by Crewhu · Since 2013
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ActiveAvailable globallyCloud
Quick facts
VendorCrewhu
Year launched2013
StatusActive
LocationBoca Raton, FL 78216, US
Countries servedGlobal
Languages8
Integrations28+
Free tierN/A
Free trialYES
Contact salesN/A

About Crewhu

Crewhu is an employee recognition software from Crewhu that helps set employee goals, measure and improve employee performance, and reward employees for a job well done. It combines features like collecting customer feedback, gamifying metrics, and recognizing the team so businesses can foster a motivated workforce. The platform also provides tools to reward outstanding performance and improve online reputation. With integrations that support various tools, Crewhu enables organizations to track employee achievements and improve engagement effectively. Key capabilities: Collect Customer Feedback Gamify the Metrics Recognize the team Reward a Job Well Done Improve the Online Reputation Best for: organizations that need to motivate their teams and acknowledge employee contributions.

CrewHu is a comprehensive platform tailored for MSPs that seamlessly combines employee recognition, customer feedback, gamification, and KPI tracking to improve organizational performance. Its core aim is to enhance internal motivation while staying aligned with customer satisfaction metrics, ultimately enabling MSPs to grow and retain clients more effectively. With integrations that connect easily to popular MSP tools like ConnectWise, Kaseya, and Freshdesk, CrewHu integrates data from multiple sources into a centralized dashboard, providing a holistic view of business performance. Its user-friendly interface streamlines activities such as running surveys, recognizing employees, and automating contests, helping MSPs streamline their workflows. The platform is designed with simplicity in mind, featuring a clean, intuitive interface accessible across desktop and mobile devices. Its drag-and-drop tools allow users to create customized surveys, feedback forms, and recognition programs without requiring advanced technical knowledge. The readily embedded website widgets and social sharing options increase engagement and amplify outreach efforts. Compatibility with iOS, Android, Windows, and Mac ensures that MSP teams can operate the platform efficiently from any device or location, fostering flexible, real-time management.

Pros & Cons

Pros
  • Promotes a positive workplace culture by enabling quick recognition among coworkers
  • Easy to use and efficient for daily tasks
  • Public recognition enhances team motivation and visibility of achievements
  • Offers customizable badges and awards for targeted recognition
  • Integrates with Microsoft Teams for streamlined badge-giving
Cons
  • Occasional technical issues with surveys, including submission errors and premature expirations
  • Some users experience slow or unresponsive performance when giving badges
  • Confusing interface elements can lead to incorrect survey responses
  • All negative feedback is treated as actionable, even when due to user error, which can create added stress

Features

Key features

1. Customer Feedback Collection

Easily gather client insights through surveys, reviews, and feedback forms.

2. Gamification

Incorporate game elements to motivate team members and improve performance.

3. Employee Recognition

Recognize and reward employees based on specific metrics and achievements.

4. Reputation Management

Manage and enhance online reviews and brand reputation automatically.

5. Customizable Surveys & Contests

Build personalized surveys and contests to engage clients and staff.

6. KPI Tracking

Monitor crucial KPIs across multiple MSP platforms like PSA, CRM, etc.

7. Reports & Dashboards

Access detailed analytics to assess performance and areas for improvement.

Additional features

1. Multi-platform Integration

Sync with popular MSP tools for a unified data view.

2. Recognition Badges

Award digital badges to employees for motivation and morale.

3. Automated Testimonial Feed

Generate and showcase customer testimonials effortlessly.

4. Campaign Automation

Automate contests, surveys, and rewards to save time.

5. Real-time KPI Metrics

Track employee and customer engagement metrics live.

6. Goal Setting & Achievement Tracking

Set targets and monitor progress automatically.

7. Custom Reporting

Tailor reports for specific insights or presentations.

8. Multi-user Access

Allow team members different levels of access.

9. GDPR & Data Privacy Compliance

Ensure data security and compliance standards are met.

10. Website Widget

Embed surveys and feedback forms directly on client websites.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Listen
USD 149/mo
billed monthly
Recognize
USD 279/mo
billed monthly
Grow
USD 599/mo
billed monthly

Countries & Languages

Global
Countries served
8
Interface languages
10
Billing currencies

Interface languages

EnglishSpanishFrenchPortugueseGermanItalianDutchChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇿🇦ZAR

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