Criterion HCM logo

Criterion HCM

by Criterion · Since 1984
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ActiveAvailable globallyCloud
Quick facts
VendorCriterion
Year launched1984
StatusActive
LocationHeadquarters: 301 Merritt 7 Norwalk, CT 06851 USA
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Criterion HCM

Criterion HCM is an HCM software platform from Criterion designed specifically for the needs of mid-sized companies. It combines a Unified Cloud Database, Extensive Self-Service, Analytics & Reporting, and Advanced Encryption so it supports effective HR management, talent engagement, and payroll processes. Criterion HCM simplifies the complexities of human resources, allowing organizations to focus on delivering results. With features tailored for mid-sized businesses, it helps meet the unique challenges faced in HR operations. Key capabilities: Unified Cloud Database Extensive Self-Service Analytics & Reporting Advanced Encryption User-Friendly Interface Best for: mid-sized companies that need efficient management of HR, payroll, and talent engagement.

Criterion HCM, developed by the well-established Criterion company, stands out as a robust Human Capital Management (HCM) solution tailored for mid-sized organizations. It aims to streamline various HR processes by consolidating functionalities like payroll, benefits administration, talent management, and compliance within a unified, user-friendly platform. Designed with modern businesses in mind, the software's integration capabilities and performance reliability make it a compelling choice for organizations seeking to enhance operational efficiency while reducing administrative overhead. One of the most appealing aspects of Criterion HCM is its **user interface (UI)**. The platform employs modern HTML5 and Java technologies to deliver a sleek, single-page experience. Its intuitive design simplifies navigation, enabling users to locate and manage information without unnecessary complications. Employees and administrators alike benefit from the self-service portal, which facilitates routine tasks such as managing personal information, viewing pay stubs, and requesting leave. However, the comprehensive nature of the software introduces a slight learning curve. While the UI is generally user-friendly, first-time users might need extra guidance to familiarize themselves with the extensive features.

Pros & Cons

Pros
  • Streamlined HR processes: Users appreciate how Criterion HCM helps automate and streamline HR tasks, such as payroll and time-off management.
  • User-friendly interface: Many users find the interface intuitive and easy to navigate, even for those who are not tech-savvy.
  • Comprehensive features: The software offers a wide range of features, including talent engagement, workforce management, and reporting.
  • Good customer service: Users generally report positive experiences with Criterion HCM's customer support.
Cons
  • Performance issues: Some users have reported slow performance and lag, especially when dealing with heavy workloads.
  • Limited reporting capabilities: Users have expressed frustration with the software's limited reporting options, making it difficult to extract specific data and insights.
  • Steep learning curve: While the interface is generally user-friendly, some users have found it challenging to fully master the software's capabilities.

Features

Key features

1. Unified Cloud Database

A single source of truth for all your HR data, ensuring easy access and data consistency.

2. Extensive Self-Service

Empower employees and managers with self-service features for tasks like requesting time off, accessing paystubs, and updating personal information.

3. Advanced Analytics & Reporting

Gain valuable insights into your workforce with comprehensive reporting tools.

4. Mobile Accessibility

Access HR functions and data anytime, anywhere with the iOS and Android mobile apps.

5. ch.ai HR Intelligence

Leverage the power of artificial intelligence for streamlined HR processes and personalized employee experiences.

6. Easy Integration

Connect Criterion HCM with your existing third-party software using the open API.

Additional features

1. Employee Information Management

Centralized storage and management of employee data, including personal information, contact details, employment history, and emergency contacts.

2. Benefits Administration

Efficient management of employee benefits, including enrollment, eligibility verification, and tracking.

3. Performance Management

Tools for setting performance goals, conducting performance reviews, and tracking employee development.

4. Time and Attendance

Tracking employee time and attendance, including time-off requests, overtime, and shift scheduling.

5. Compensation Management

Managing salary, bonuses, commissions, and other forms of compensation.

6. Compliance Management

Ensuring compliance with labor laws and regulations, including tax withholding, overtime pay, and workers' compensation.

7. Talent Acquisition and Onboarding Features
8. Applicant Tracking System (ATS)

Streamlining the recruitment process, including job posting, resume screening, and candidate scheduling.

9. Onboarding

Automating the onboarding process, including paperwork, background checks, and new hire orientation.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
9
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN

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