CRMate logo

CRMate

by Fujitsu · Since 1935
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ActiveAvailable globallyCloud
Quick facts
VendorFujitsu
Year launched1935
StatusActive
LocationFujitsu Technology Park 4-1-1 Kamikodanaka Nakahara-ku Kawasaki-shi Kanagawa 211-8588
Countries servedGlobal
Languages10
Integrations
Free tier
Free trial
Contact salesYES

About CRMate

CRMate is a CRM software from Fujitsu that supports customer relationship management. It combines contact management, sales tracking, and reporting features so businesses can effectively manage their customer interactions. The platform provides tools for data organization and analysis, enabling users to make informed decisions based on customer engagement metrics. CRMate is designed to help teams collaborate efficiently, with capabilities for task assignments and shared access to customer information. Key capabilities: contact management sales tracking reporting task assignments customer data analysis Best for: businesses that need to manage customer relationships and improve sales processes.

CRMate by is a robust CRM software designed specifically for call centers. Its primary purpose is to streamline customer interactions and improve overall productivity. One standout feature of CRMate is its user-friendly interface, which allows for easy navigation and quick access to essential information. The design elements are intuitive and enhance user experience by making it simple to manage and track customer interactions efficiently. The core functionalities of CRMate set it apart from its competitors. It offers innovative tools for managing leads, tracking customer interactions, and analyzing performance metrics. The software's performance is impressive, providing fast and reliable service even when handling large datasets or complex operations. It ensures speed and efficiency, which is essential for call centers with high call volumes. CRMate also excels in its integration capabilities with other tools and compatibility across different platforms. It seamlessly integrates with various systems, allowing for a seamless workflow and data transfer. The software is compatible with different platforms, making it versatile and accessible for various users.

Pros & Cons

What users like
  • +Comprehensive Solutions: Fujitsu provides a wide range of software tools that cover everything from middleware to cloud platforms and enterprise management, making it suitable for businesses of all sizes.
  • +Scalability: Fujitsu's software is designed to grow with your business, offering flexible solutions that can scale according to your needs, whether you're a small enterprise or a large corporation.
  • +Strong Security Features: Fujitsu prioritizes security with robust features designed to protect sensitive data and ensure compliance with industry regulations.
  • +Global Availability: Fujitsu's software is available and supported in multiple regions around the world, making it a great choice for global businesses.
  • +Customization: Fujitsu's modular software allows businesses to tailor solutions to their specific needs, making it easier to adapt to unique industry requirements.
What users flag
  • Complexity: Some of Fujitsu's software solutions, especially those aimed at enterprise-level businesses, can be complex and may require significant time to learn and implement.
  • Lack of a Centralized Marketplace: Unlike some other software providers, Fujitsu does not have an in-app marketplace for easy access to additional features or services.
  • Limited Smaller Application Options: There are few smaller, standalone applications or add-ons available within Fujitsu's suite of software tools.
  • Support Response Times: While Fujitsu offers a range of support options, some users have reported that response times can be slow, particularly in regions with lower service priority.

Features

Key features

Focus on Sustainability
A strong emphasis on sustainability is evident throughout the website, with dedicated sections for "Sustainability" and "Key Technologies for Sustainability Transformation."
Customer-Centric
The website highlights the importance of customer relationships with sections like "Customer Stories" and "Uvance Wayfinders" (consulting services).
Innovation and Technology
The website positions Fujitsu as a leader in innovation and technology, showcasing "Fujitsu Uvance" and its focus on solving societal issues through innovative solutions.
Insights and Thought Leadership
The "Insights" section provides valuable content from Fujitsu executives on topics like legal DX, marketing transformation, and digital Darwinism.
Career Opportunities
The website clearly outlines career opportunities at Fujitsu, emphasizing their commitment to building a sustainable future through innovation.

Additional features

Focus on Sustainability
A strong emphasis on sustainability is evident throughout the website, with dedicated sections for "Sustainability" and "Key Technologies for Sustainability Transformation."
Customer-Centric
The website highlights the importance of customer relationships with sections like "Customer Stories" and "Uvance Wayfinders" (consulting services).
Innovation and Technology
The website positions Fujitsu as a leader in innovation and technology, showcasing "Fujitsu Uvance" and its focus on solving societal issues through innovative solutions.
Insights and Thought Leadership
The "Insights" section provides valuable content from Fujitsu executives on topics like legal DX, marketing transformation, and digital Darwinism.
Career Opportunities
The website clearly outlines career opportunities at Fujitsu, emphasizing their commitment to building a sustainable future through innovation.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
11
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChineseJapaneseKorean

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇸🇬SGD🇨🇭CHF🇮🇳INR🇨🇳CNY🇲🇽MXN

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