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About Crosscan

Crosscan is an analytics platform from Crosscan that supports digital change in retail and building management. It provides Retail Index, Retail Analytics, Store Analytics, Customer Analytics, and Personenfüllstand so businesses can make data-driven decisions based on visitor frequency measurements and foot traffic patterns. This platform enables retailers to gain insights into customer behavior and improve store layouts for better engagement. Additionally, it offers advanced analysis capabilities to track and interpret data effectively. Key capabilities: Retail Index Retail Analytics Store Analytics Customer Analytics Personenfüllstand Best for: retailers and building managers that need to analyze visitor patterns and improve their space usage.

Crosscan Details

Vendor
Crosscan
Year Launched
2003
Location
Germany Crosscan Ruhrstraße 48 58452 Witten
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, German
Users
Retail Managers, Marketing Analysts, Sales Executives, Customer Service Representatives
Industries Served
Retail, Healthcare, Hospitality, Logistics, Transportation, Event Management
Tags
Retail Analytics, People Counting, Footfall Analytics, Customer Behavior, Store Optimization, Conversion Rate, Staff Planning, Heatmapping, Dwell Time, Queue Management

Crosscan's In-App Market Place

Does Crosscan have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

AUD ($), CAD ($), EUR (€), GBP (£), USD ($)

Pros & Cons

  • High Accuracy in Data Collection: Utilizes 3D sensor technology for 99% accurate visitor counting and differentiation, providing reliable data for decision-making.
  • Comprehensive Retail Insights: Offers deep understanding of customer behavior, from footfall tracking and path analysis to dwell times and conversion rates, enabling effective store optimization.
  • Real-Time Cloud Platform: Provides immediate access to vital data and KPIs via the Crosscan Connect platform, allowing managers to make quick, informed decisions.
  • Multi-Source Data Integration: Combines sensor data with external factors (like weather) and internal systems (like POS) for richer, more contextual analytics.
  • GDPR Compliance & Privacy: Ensures that visitor frequency tracking is carried out in a fully GDPR-compliant manner, addressing privacy concerns.
  • Hardware Dependency: Requires physical installation of sensors, which might involve initial setup costs and logistical considerations.
  • Lack of Public Pricing: The absence of transparent pricing plans online means potential customers must engage directly with sales, which can be time-consuming.
  • Limited Public Reviews: Comprehensive third-party reviews detailing specific user experiences, potential pain points, or comparisons with competitors are not widely available in public search results.
  • Specific Niche Focus: While its retail and public facility analytics are strong, it may not be suitable for businesses outside these specific domains.
  • Data Quality Reliance: Effectiveness depends on the proper installation and calibration of sensors, as well as the quality of integrated external data sources.

Crosscan's Support Options

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