CT Mobile logo

CT Mobile

by Customertimes · Since 2007
No reviews yet
Active1+ countriesCloud
Quick facts
VendorCustomertimes
Year launched2007
StatusActive
Location3 Columbus Circle, 15th Floor, New York, NY 10019
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact sales

About CT Mobile

CT Mobile is a mobile software platform from Customertimes designed to enable field teams. It provides coaching, objectives & KPI tracking, order taking, store checks, and account management so teams can effectively execute retail operations and capture orders even while offline. This app is tailored for Salesforce users, ensuring that field personnel have access to real-time customer insights and can manage their tasks efficiently. CT Mobile supports the unique needs of retail execution, allowing teams to stay connected and productive regardless of their location. Key capabilities: coaching objectives & KPI order taking store check account management Best for: field teams in retail that need a mobile solution for order capture and execution.

Customertimes CT Mobile is a robust native Salesforce app designed to enhance field sales performance. It empowers field sales reps, med reps, and MSLs by providing offline access to essential Salesforce data and a range of tools for efficient visit preparation, execution, and follow-up. The app boasts a user-friendly interface, likely following Salesforce's design language for a familiar experience. It offers a suite of features including field activity planning, advanced visit execution with AI-powered store checks, order management, sales enablement with interactive presentations and CLM, and AI-driven analytics for insightful data. CT Mobile is priced at $65 USD per user, billed annually. This pricing model offers a clear and straightforward cost structure for organizations. Deployment-wise, CT Mobile is a cloud-based SaaS solution, seamlessly integrating with Salesforce and eliminating the need for on-premise installation. This cloud-based approach ensures easy accessibility and updates for users. While CT Mobile offers a promising set of features, some aspects remain unclear. Information on the user interface, performance, and customer support resources is limited.

Pros & Cons

What users like
  • +Facilitates task management effectively.
  • +Supports management of sales points and orders.
  • +Offers cash register management for stores.
  • +Highly functional and valuable for businesses.
  • +Positive user experience and ease of use.
What users flag
  • No major disadvantages reported by users.
  • Limited advanced features compared to some competitors.
  • May require a learning curve for new users.
  • Not all integrations available for other tools.
  • Dependence on internet connectivity for optimal performance.

Features

Key features

1. Field Activity Planning
Integrates with Salesforce for scheduling and visit planning, including calendar sync and Salesforce Maps for routing.
2. Advanced Visit Execution
Provides AI-powered store checks, custom surveys, document generation, and guided visit flows.
3. Order Management
Simplifies order processing with real-time inventory, complex pricing support, and promotional tools.
4. Sales Enablement
Includes interactive presentations, remote detailing, and closed-loop marketing (CLM).
5. AI-Driven Analytics
Offers insights from data analytics to enhance productivity and decision-making.

Additional features

1. Salesforce Offline Access
Full offline functionality for field reps.
2. Schedule Planning
Allows reps to sync visits with calendar and map integrations.
3. Guided Visit Flows
Customizable workflows for consistent visit execution.
4. Document Generation
Create documents for reporting or sales on the go.
5. Inventory and Pricing Management
Up-to-date info on product availability, pricing, and promotions.
6. Remote Detailing & CLM
Enables engaging remote sales presentations.
7. AI-Powered Analytics
Provides actionable insights to improve sales metrics.
8. Automatic Reporting
Simplifies post-visit documentation and reporting.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD

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