About CTBASE/Core
CTBASE/Core is a CTI middleware software from NTT group that supports the development of call center systems compatible with AVAYA PBXs. It offers features such as a categorized search menu, a business-specific search menu, and a comprehensive product and service listing, which helps users quickly find the relevant tools and information needed for efficient system development. This middleware addresses common challenges faced in building call center systems by simplifying processes and improving user use. Additionally, it provides functionalities to improve customer use and employee use. Key capabilities: categorized search menu business search menu product/service listing customer use tools employee use tools Best for: call center developers that need efficient system development solutions.
CTBASE/Core Details
CTBASE/Core's In-App Market Place
Does CTBASE/Core have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CNY (¥), INR (₹), RUB (₽), CHF (CHF), SEK (kr), NZD (NZ$), SGD (S$), HKD (HK$), KRW (₩), AED (د.إ)
Pros & Cons
- Fast and flexible system development for call centers.
- Integrates well with existing systems.
- Scalable for businesses of different sizes.
- Supports efficient call management and handling.
- Offers customization to meet specific business needs.
- Primarily available in Japan, limiting international reach.
- Detailed pricing information isn't readily available.
- Focused mainly on call center functionalities, may lack broader CRM or ERP features.
- Potentially complex for smaller businesses with simpler needs.
- Language barrier for non-Japanese users.