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Software Status:Active

About CTI

CTI is a cloud telephony platform from comdesign that provides modern communication solutions. It includes MashUp Solutions, a pricing and implementation flow, and an advanced kit to ensure effective service delivery. This platform supports businesses in improving their customer engagement by providing efficient telephony functionalities. Additionally, comdesign emphasizes its commitment to developing a service model centered around "Good People Charter," promoting a culture of positivity and collaboration. The CTI solution is designed for organizations looking to integrate advanced telecommunication features into their operations. Key capabilities: MashUp Solutions pricing and implementation flow advanced kit company overview recruitment information Best for: organizations that need effective telephony support for improved customer interactions.

CTI Details

Vendor
comdesign
Year Launched
2000
Location
〒102-0093 2-7-5 Hirakawa-cho, Chiyoda-ku, Tokyo Sabo Kaikan Main Building 3rd FloorTEL
Deployment
cloud
Training Options
documentation, live online
Countries Served
Japan
Languages
Japanese
Users
Supervisor, Agent, Administrator
Industries Served
Primarily serves call centers and customer service departments across various industries.
Tags
Call Center, CTI, Telephony Integration, Customer Service, Contact Center, Automation, Communications

CTI's In-App Market Place

Does CTI have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), INR (₹), CNY (¥), CHF (Fr), SEK (kr), SGD (S$), HKD (HK$), NOK (kr), KRW (₩), MXN (Mex$), PHP (₱), RUB (₽), ZAR (R), BRL (R$), TRY (₺).

Pros & Cons

  • Cloud-Based: Offers flexibility and remote accessibility.
  • Scalable: Adapts to the growing needs of businesses.
  • Enhanced Customer Interaction: Improves customer service efficiency.
  • Security: Ensures data protection.
  • Comprehensive Features: Provides a wide range of CTI functionalities.
  • Integration Details: Lack of information on integrations with other software.
  • Pricing Transparency: Absence of publicly available pricing information.
  • Support Information: Limited details on support options.
  • Market Reach: Primarily focused on the Japanese market.

CTI's Support Options

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