CustomerLobby logo

CustomerLobby

0(0 reviews)
Software Status:Active

About CustomerLobby

CustomerLobby is a customer feedback software from CustomerLobby that helps businesses collect and manage customer reviews. It includes features like automated review requests, customer survey tools, and online reputation management so businesses can maintain a positive online presence. The software allows for easy integration with existing platforms and provides real-time analytics to track customer sentiments. With comprehensive reporting capabilities, users can gain insights into areas that require improvement and monitor the impact of their efforts over time. Key capabilities: automated review requests customer survey tools online reputation management real-time analytics comprehensive reporting Best for: businesses that need to manage customer feedback effectively and improve their online reputation.

CustomerLobby Details

Vendor
CustomerLobby
Year Launched
2007
Location
66 Franklin St. Oakland, CA 94607
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Business Owners, Marketing Managers, Customer Service Representatives, Sales Teams
Industries Served
Healthcare, Education, Finance, Retail
Tags
Repeat Customer Marketing, Marketing Automation, Customer Reviews, Reputation Marketing, Direct Mail, Postcards, and field service companies

CustomerLobby's In-App Market Place

Does CustomerLobby have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Cad (C$), Aud (A$), Jpy (¥), Cny (¥), Inr (₹), Rub (₽), Brl (R$), Chf (Fr), Sgd (S$), Hkd (Hk$), Try (₺), Twd (Nt$), Sek (Kr), Zar (R), Nzd (Nz$), Thb (฿), Ils (₪), Dkk (Kr), Nok (Kr), Myr (Rm), Krw (₩)

Pros & Cons

  • Helps businesses collect and showcase customer reviews to build trust and credibility
  • Automated review collection process saves time and effort for business owners
  • Provides insights and analytics to understand customer sentiment and improve customer experience
  • Enables businesses to respond to customer reviews and address any issues in a timely manner
  • Helps businesses increase their online visibility and attract more customers through positive reviews
  • Limited customization options for emails and review requests
  • Slow customer support response times
  • The user interface is not very intuitive and can be challenging for new users to navigate
  • Limited reporting and analytics capabilities

CustomerLobby's Support Options

CustomerLobby's Alternatives